Job Description

Administrative Office Assistant

/ Client Solutions Receptionist

Kingston Ross Pasnak LLP is the largest local, independent, full-service accounting firm in Alberta. But that doesn't mean we're only about spreadsheets and number crunching. When we come to work daily, we are driven by a desire to be creative and continually open to new possibilities. This includes building strong relationships with all the people we serve -- our clients, our team members and our community. What matters most to us is staying connected, versatile and accessible. These are the qualities that allow us to make a real difference in people's lives and empower them to reach their full potential.


We are an exceptional company - we embrace making small investments, learning from failures quickly, and growing stronger together. We seek inventive problem-solvers who prioritize customers to uncover victories across diverse sectors.


We don't hire for compatibility; we hire for contribution. We search for candidates who embody our core values: Advancement, Accountability, Empathy, Intention, Openness, and Uniqueness. If you're enthusiastic about KRP, flourish in a dynamic setting, and aspire to collaborate with a brilliant, diverse team, we'd love to hear from you!

Your Opportunity

As an Administrative Office Assistant / Client Solutions Receptionist, you will be a vital member of the Administrative Team, reporting to the Assistant Controller. In this role, you will support both front-of-house client experience and back-end administrative operations.


You will serve as the firm's first point of contact, providing exceptional client service, while also taking initiative and ownership over key administrative practices that support the entire firm.


You are recognized as reliable, organized, adaptable, and proactive. You thrive in a fast-paced environment, work well with minimal supervision, and approach your work with curiosity, professionalism, and a positive attitude.

Your Scope

Client Experience & Reception:

Deliver exceptional white-glove service when welcoming guests to KRP, including corporate and high-net-worth clients. Manage the general inquiry inbox, multi-line phone system, and all in-person engagements to ensure timely and attentive service. Present yourself professionally, serving as a brand ambassador for the firm. Act as the communication conduit between external inquiries and internal subject matter experts, gathering information and transitioning prospective client leads. Respond promptly to inquiries, verify details when needed, resolve issues, and proactively anticipate client needs. Assist Partners and Leadership with meeting room scheduling, coordinating refreshments, and supporting employee events. Maintain and take pride in the "First Impression" area, ensuring the executive space remains organized, welcoming, and client-ready. Provide reception coverage during daily breaks, vacation, and sick days as part of the job-share arrangement.

Administrative Operations:

Open, sort, process, and deliver incoming and outgoing mail. Prepare and coordinate courier packages, including daily call-ins for pick-ups. Complete daily deposits and process Visa and MasterCard payments. Perform bank and post-office runs. Support electronic archiving and rolling forward of client files. Maintain inventory and ordering of office, kitchen, and coffee supplies. Assist with hospitality duties for firm events and internal functions. Communicate professionally with all firm members, clients, and third-party vendors.

Your Qualifications:

3+ years of experience in reception, hospitality, client service, or administrative support roles. Experience in a professional services environment of considered an asset. A diploma in Office Administration or Legal Assistance is an asset. Fluent in English with excellent communication skills and strong phone manners. Intermediate to advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint; strong understanding of customer satisfaction principles. Knowledge or experience with CaseWare and Tax Prep is an asset. Exceptional time-management skills with the ability to multitask, prioritize, and balance both reception and administrative work. Detail-oriented, proactive, and aligned with our core values. Able to thrive in a fast-paced environment with maturity, energy, and professionalism.

Your Perks:

A total rewards package, including above market salary and annual bonuses Three weeks' vacation and Winter Holiday Office Closure (starting base) Ten personal days 100% employer match on medical and dental benefits Health spending account On-site fitness center Tuition reimbursement and professional development A unique opportunity to build, grow, and leave your impact on a local firm

First Nations Acknowledgment

As this role is based in Edmonton, Alberta, KRP wishes to recognize that we are on the traditional lands known as Treaty 6 Territory, and that the City of Edmonton and all its inhabitants are beneficiaries of this peace and friendship treaty. Treaty 6 encompasses the traditional territories of numerous western Canadian First Nations, including Cree, Dene, Stoney Nakota Sioux, Saulteaux, and Ojibwe.

Equal Opportunities

KRP is an equal opportunity employer dedicated to fostering a psychologically safe, diverse, and inclusive environment, where all team members have a sense of belonging. We encourage qualified applicants of all backgrounds, including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels, to apply. If you are contacted for an interview and require accommodations during the interview process, please let us know.

We Seek High Performers Who:

Embody our core values Have a thirst for knowledge Are intrinsically motivated Desire to learn new skills Treat others with respect Want to work with the best

Our Culture:

KRP is home to a talented team of professionals. Our skills are diverse, but we all have one thing in common -- a commitment to delivering the best solutions and services possible for our clients.


You'll be immersed in a cooperative company culture that values diligent work, accomplishing tasks, and relishing group socials throughout the year. You'll enjoy flexibility in your work location, schedule, vacation time, and attire. While we expect dedication, we also appreciate the importance of maintaining a healthy work/life balance.

Our Values:

Accountability

We are personally responsible for delivering on our commitments.

Advancement

We focus on deliberate and sustainable growth for our people, our company, and our clients.

Empathy

We show care and concern for others.

Intention

We are purposeful and deliberate in everything we do.

Openness

We communicate openly and honestly.

Uniqueness

We celebrate and encourage individuality over conformity.


We don't want you to assimilate; we want you to aspire for greatness.

Join us today.