Job Description

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Position Overview

Dean Cooley GM, a respected Chevrolet, Buick, and GMC dealer in Dauphin, MB, is seeking a detail-oriented and customer-focused

Administrative & Customer Support

position to join our team. If you're organized, personable, and passionate about delivering excellent customer service while managing administrative tasks, we'd love to hear from you!

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Position Details

Location:

Dean Cooley GM, Dauphin, MB

Hours:

Monday to Friday, 7:30 AM - 4:30 PM

Salary Range:

$17.00-20.00 based on experience and performance

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Key Responsibilities

Administrative & Customer Service:

Answer, screen, and redirect incoming calls with professionalism Greet and welcome visitors in a friendly manner Schedule and coordinate service appointments Follow up with customers on bookings, updates, and job completions Provide outstanding customer service and support

Financial & Administrative Duties:

Perform data entry and maintain accurate records Handle basic accounts receivable functions (receipting, reconciling payments, following up on overdue accounts) Process warranty receivables with accuracy Handle basic accounts payable functions (collecting invoices, reconciling balances, issuing payments) Process customer payments as cashier for the Service Department Track open work orders and parts on order

Operational Tasks:

Stock new inventory as it arrives Order and stock office supplies Compile spreadsheets and utilize internal computer systems Assist with service marketing efforts Support Health and Safety program implementation
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Ideal Candidate

Excellent computer skills, especially with Microsoft Excel and Outlook Strong verbal and written communication abilities Outstanding phone etiquette and customer service skills Excellent organizational skills with ability to manage multiple priorities Proficiency with computer systems and software A critical thinker who identifies solutions to problems Self-starter capable of working independently following direction Outgoing, personable, and team-oriented attitude Ability to make independent decisions and identify process improvements Willing to learn with strong information retention Minimum: High School Diploma
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What We Offer

Positive, progressive, and professional working environment Competitive compensation with excellent corporate culture Comprehensive group health benefits plan Company pension and Employee & Family Assistance Program Opportunities for professional growth with ongoing training Strong management team and supportive workplace Part of Murray Auto Group--one of Canada's Top 100 Best Managed Companies

No dealership or accounting experience required--we provide on-the-job training!