to be an integral part of our administrative team, providing essential support to both our travel advisors and customers. This role is built with a
customer metric mindset
, ensuring every interaction and task--whether assisting clients, supporting travel advisors, or coordinating key business functions--is driven by excellence, efficiency, and a commitment to service.
What You'll Do:
?
Reception & Customer Service
- Be the welcoming face to our clients and voice of our office, providing exceptional service and support.
?
Travel Insurance Sales -
A key requirement of this position will be to complete the insurance certification course upon hire. Once complete, you will be required to administer travel insurance to our clients. ?
?
Event Coordination
- Plan and coordinate consumer events with the administrative team and work directly with suppliers.?
Event Management
- Ensure clear understanding and the execution of event setup, marketing, and promotions.?
Travel Sales
- Sell travel packages with a defined yearly sales target.?
Office Communications
- Manage and maintain clear, professional communications with admin team, travel agents and clients.
What We're Looking For:
?
Experience in the travel industry
- Prior travel agency experience is a must and top priority.
?
Customer-Centric Mindset
- A passion for delivering outstanding customer service and building relationships within the Center team.
?
Organized & Detail-Oriented
- Able to multitask, prioritize, and keep operations running efficiently.
?
Energetic & Team-Oriented
- A welcoming presence with a positive, team-first attitude.
?
Strong Communication Skills
- Comfortable engaging with clients, suppliers, and the team.
?
Tech-Savvy
- Proficient with
Eventbrite
, Social Media, office management tools, and all booking systems. This is a
key role
with office hours of Tuesday to Saturday ensuring our office runs smoothly, clients receive top-tier service.
Apply today
if you're ready to bring your expertise and energy to a dynamic travel business!
Proficient in office software applications (e.g., Microsoft Office Suite).
Strong proofreading skills with attention to detail in written communication.
Excellent organizational skills with the ability to prioritize tasks effectively.
Experience in customer service or customer support roles is preferred.
Ability to work collaboratively within a team environment while also being self-motivated.
Strong clerical skills including typing speed and accuracy.
Adaptability to changing priorities and willingness to learn new processes quickly.
If you are passionate about providing exceptional administrative support and possess the required skills, and are seeking a career in the travel industry, we look forward to your application!
Job Type: Full-time
Pay: From $20.00 per hour
Language:
English (required)
Work Location: In person
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Job Detail
Job Id
JD2670959
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Calgary, AB, CA, Canada
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.