Job Description

:We are offering a long term contract employment opportunity for a meticulous Administrative Coordinator in the non-profit industry, specifically within the health department, located in Whitby, Ontario. This role involves supporting a dental hygiene program conducted by schools and assisting with incoming referrals. You'll be joining our team at a dynamic workplace situated near the Oshawa Center and City Hall.Responsibilities:

• Facilitate communication by answering inbound calls and responding to inquiries
• Assist with client intake and process applications in an efficient manner
• Maintain a digital filing system and ensure the confidentiality of documents
• Send letters to parents informing them about the dental screening program
• Work closely with the insurance companies, faxing them for approvals
• Show initiative and eagerness in supporting the team and maintaining a positive work environment
• Utilize office software to maintain accurate records and perform administrative tasks
• Monitor the team's email account and manage correspondence effectively
• Drive to the headquarters when necessary to pick up essential equipment
• Handle any other administrative duties as needed to ensure smooth operation of the department.

• Minimum of 2 years experience in an administrative role, preferably within the non-profit sector
• Proficient in answering inbound calls, with a focus on providing excellent customer service
• Strong communication skills, both verbal and written
• Experience in client intake processes, demonstrating a client-first approach
• Familiarity with insurance claims, with the ability to efficiently process and manage them
• Ability to handle confidential documents with utmost discretion and professionalism
• Proficiency in office software, including word processing, spreadsheet, and presentation tools

Robert Half