Job Description

About Us

We are a locally-based home care agency dedicated to providing compassionate, client-centred support in the Oxford County region. We serve seniors and individuals requiring home support services, and we take pride in our team-oriented culture, professional standards, and community focus.

Role Overview

As an Administrative Assistant in our home care setting, you will be the key point of contact for clients, caregivers, and internal staff. You'll handle a range of clerical and coordination tasks to help ensure smooth day-to-day operations of the office and field teams. This is an excellent opportunity for someone new to admin work who wants to grow in a meaningful role in health-services.

Key Responsibilities

Answer phones, greet visitors, and direct calls/messages appropriately Maintain filing and documentation systems (digital and paper) - e.g., client intake forms, caregiver schedules, payroll time-sheets Schedule and coordinate home visits, caregiver assignments and travel arrangements Enter data into databases and spreadsheets; update client and caregiver records Prepare basic correspondence, memos and reports Assist with billing/invoicing, expense forms and purchase of office supplies Support onboarding of new caregivers: creating files, scanning documents, tracking training Provide excellent customer service to clients, caregivers and vendors Ensure confidentiality of client and agency information at all times Other administrative duties as assigned

Qualifications & Skills

High school diploma or equivalent required; post-secondary diploma in Office Administration or related field is an asset Prior office or customer-service experience is an asset but not required - we're willing to train someone with the right attitude Proficiency in Microsoft Office (Word, Excel, Outlook) or Google Workspace Strong organizational skills with good attention to detail Good verbal and written communication skills Comfortable working independently and as part of a team Reliable, punctual, professional demeanor Ability to handle sensitive information with discretion Willingness to learn & adapt in a changing environment Knowledge of or interest in the home care / health-services sector is a plus

We Offer

A supportive work environment close to home Opportunity for growth & development in the home care sector Training provided

How to Apply

Please submit your resume and a brief cover letter explaining why you're interested in this role and how your experience or skills would make you a good fit. Applicants will be contacted if selected for an interview.

Job Type: Part-time

Pay: $17.93-$20.00 per hour

Expected hours: 8 - 16 per week

Benefits:

Casual dress Company events Flexible schedule
Work Location: In person