Job Description

Position: Administrative Assistant

About the Role

We're looking for a dependable, people-oriented

Administrative Assistant

to support our daily operations and help us deliver an excellent customer experience. This role is ideal for someone who enjoys organization, teamwork, and providing friendly, efficient service in a dynamic environment.

What You'll Do

Welcome customers in person, over the phone, and via email, ensuring every interaction is professional and helpful. Organize and book appointments, coordinating with technicians to keep workflow on track. Prepare and process essential documents such as work orders, insurance forms, and intake sheets. Handle billing, process payments, and maintain accurate financial and administrative records. Keep the front desk and office area neat, organized, and inviting. Collaborate with colleagues to deliver a smooth, positive customer experience. Assist management with general office and administrative tasks as required.

What We're Looking For

Previous experience in an administrative, reception, or office support role (automotive industry experience is a plus). Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar). Experience with Mitchell1 or similar automotive software is a strong asset. Excellent attention to detail and accuracy in handling paperwork and data entry. Strong interpersonal and communication skills, with a warm, professional demeanor. Ability to multitask and stay organized in a fast-paced environment. Familiarity with automotive service terms or processes is an advantage. High school diploma or equivalent required; post-secondary education or certifications are a bonus. Bilingual in English and Spanish is considered an asset.

Compensation

Hourly wage:

$16-$20

, depending on experience and qualifications.
If you're passionate about organization and customer service and want to contribute to a collaborative, customer-focused team, we'd love to hear from you! Please send your

resume and a short cover letter

outlining your experience and interest in this role.

Job Type: Full-time

Pay: $16.00-$20.00 per hour

Benefits:

Dental care Extended health care Life insurance
Application question(s):

Are you allowed to work in Canada permanently? (Citizen or Permanent Resident)
Language:

Do you Speak English fluently? (required) Do you Speak Spanish? (preferred)
Work Location: In person