Job Description

Job Summary:

We are seeking a highly organized, proactive, and detail-oriented

Administrative Assistant / Receptionist

to join our team. This pivotal role combines front-desk responsibilities, administrative support, and customer service excellence. The ideal candidate will have

advanced English communication skills

, experience in

patient scheduling, insurance claims, and office paperwork

, and the ability to efficiently manage multiple tasks in a fast-paced environment.

Key Duties & Responsibilities:

Greet patients and visitors warmly

, creating a welcoming and professional office environment. Manage

front desk operations

, including answering multi-line phone systems, directing calls appropriately, and handling inquiries with

excellent phone etiquette.

Schedule patient appointments, manage staff calendars, and coordinate follow-ups to optimize workflow. Assist with

insurance claim

processing, verifications, and documentation as required. Perform a

ccurate data entry, maintain organized electronic and paper records,

and manage filing systems. Support administrative tasks such as

document preparation, proofreading, and correspondence.

Utilize Microsoft Office Suite, Google Workspace, and office-specific software (

Curve, Cloud 9

, or equivalent) efficiently. Assist with basic bookkeeping and accounting functions using QuickBooks or similar software. Collaborate with team members to streamline office processes and enhance overall efficiency.

Qualifications & Experience:

Advanced English proficiency (spoken and written) is a must.

Previous experience in administrative roles, particularly in

dental or medical clinics

, is highly preferred. Demonstrated experience with

patient scheduling, insurance claims, and office paperwork

. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace; familiarity with office management or scheduling software is a plus. Strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently.

Excellent customer service skills

and professional interpersonal abilities. Ability to type accurately and maintain precise documentation. Self-motivated, adaptable, and able to work both independently and as part of a team.

Why Join Us:

Join our team as an

Administrative Assistant / Receptionist

and be part of a supportive environment dedicated to providing

exceptional service and care

. You will work in a

welcoming and caring pediatric dental clinic

, contributing to a positive experience for every child and family who walks through our doors.

Job Types: Full-time, Part-time, Permanent

Pay: $17.00-$23.34 per hour

Expected hours: 20 - 32 per week

Benefits:

Dental care Extended health care Paid time off
Language:

English (required)
Work Location: In person