Job Description

Role and Responsibilities

To support the shipyard office with client relationships, product ordering, revenue generation, business growth, basic accounting, and any other daily operations. This role is a main point of contact for the business and therefore must represent Lunenburg Shipyard in a professional, friendly, cooperative, and knowledgeable manner.

Greeting customers upon entry to the storefront Assist customers with questions, product sales, invoice payment, schedule services, and communications Manage the Point of Sale system for the storefront Schedule hauling/launching services as well as any vessel services required Invoice clients and follow-up on outstanding balances Perform basic accounting requirements such as entering expenses, creating invoices, billing clients accurately, and maintaining customer profiles Perform weekly payroll and timesheet approval Apply for credit applications and establish vendor accounts, and obtain new hire demographic and banking information Order shop inventory and product inventory for small and large projects when required Receive product shipments/orders and distribute them according when required Maintain a clean and organized presentation of the storefront and offices Maintain supply stock and appearance in the bathroom for staff and guests Assist with project management and weekly reporting

Qualifications and Education Requirements

Minimum College diploma

Customer service training certification or training preferred

Preferred Skills

Exceptional Customer Service

Efficient Time Management

Effective organizational skills and attention to detail

Ability to perform under pressure

Ability to manage varying personalities

Ability to adhere to deadlines and time constraints

High degree of initiative and independence

Proficient with Microsoft Office products

Familiar with Microsoft Project

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Paid time off
Work Location: In person