Job Description

Job Profile

The Administrative Assistant / Receptionist has a positive attitude and is detail-oriented and goal driven, always striving to provide high quality work. This ideal candidate will be able to work efficiently in a fast-paced environment and will provide exceptional customer service while managing a variety of administrative tasks that support the daily operations of the business. The Administrative Assistant will often serve as the first point of contact for our customers, therefor has a warm and friendly personality, enjoys interacting with people, and appreciates being part of a team. Clear and well-mannered communication skills are mandatory in this role.

Key Responsibilities

Customer Interaction

Greet and assist customers upon arrival, providing a welcoming and professional atmosphere Ask questions to ensure the customer is directed to the right area Answer and direct incoming phone calls, text messages, and emails, take messages, and respond to inquiries in a timely and courteous manner

Sales Department Support

Support Sales Team with clerical tasks, including entering major unit invoices, requesting customer signatures, finalized deal scanning, and other customer correspondence Prepare signage as required by the Sales Manager Interact with customers when they are waiting to improve the overall customer experience Keep ordered inventory ETA's up to date for Sales Team Process customer deposits and payments, ensuring accurate data entry

Administrative Support

Perform daily cashouts and bank runs Collect mail from the post-office and organize and distribute Manage supplies orders and maintain storage room organization Maintain and organize office files, documents, and inventory records, including managing service scheduling for records destruction Support HR, Payroll, Accounting, and Management with administrative functions including data entry, filing, scanning, scheduling meetings, and maintaining calendars Create professional document templates based on content provided including policies, manuals, letters, etc. Other tasks as required

Professional

al and Personal Development and Improvement

Share in the team culture of continuous professional and self improvement Actively participate in all performance planning exercises and peer feedback requests Be accountable and strive to lead by example, regardless of employment capacity or role Remain informed on and follow all applicable company policies

Work Schedule

Store hours are 8:30am to 6:00pm Monday to Friday and 9:00am to 2:00pm Saturdays Alternating Saturday shifts We are closed all long weekends 2 weeks annual vacation entitlement Must display reliable attendance and schedule time-off with advance notice

Educational and experience requirements include:

2+ years of experience in an administrative support role Certificate or diploma in office administration preferred Excellent working knowledge of Microsoft Word and Adobe Proficient in other Microsoft Office software Experience with electronic forms, ASANA, and other publishing software considered an asset Strong interpersonal skills and telephone etiquette Strong verbal and written communication skills Detail-oriented with a high level of accuracy in work performance Excellent organizational and multitasking abilities Demonstrated ability to take direction from superiors and follow written and verbal instruction Proven ability to maintain high productivity and organization to consistently meet deadlines Basic math and problem-solving skills Reliable, punctual and a self-starter with strong work ethic High level of ownership, accountability, and initiative Ability to maintain professionalism and confidentiality Positive attitude and a team-oriented approach
Only applications that include a cover letter that highlights key qualifications for this role will be reviewed.

We thank all applicants however only those chosen for an interview will be contacted.

Requirements

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount
Experience:

Administrative: 3 years (preferred)
Work Location: In person