Job Description

About Us

Dr. Christmas Family Eyecare Centre is a leading optometry practice dedicated to providing exceptional eye care to our community. We pride ourselves on delivering personalized service in a welcoming environment. We are seeking a friendly, organized, and detail-oriented Administrative Assistant/Receptionist to join our team and support our mission of outstanding patient care.

Job Summary

The Administrative Assistant/Receptionist will be the first point of contact for our patients, providing excellent customer service and ensuring smooth clinic operations. This role involves managing front desk activities, scheduling appointments, handling administrative tasks, and supporting the optometry team to deliver a seamless patient experience.

Key Responsibilities

Greet patients warmly and assist with check-in processes. Schedule patient appointments and manage the clinic's calendar. Answer phone calls, respond to inquiries, and provide information about services. Verify patient insurance information and process billing or payments as needed. Maintain accurate patient records. Coordinate with optometrists and staff to ensure efficient patient flow. Perform general administrative tasks, such as filing, data entry, and inventory management. Keep the reception area clean, organized, and professional. Assist with marketing initiatives, such as sending appointment reminders or updating social media.

Qualifications

1-2 years of experience in a receptionist, administrative assistant, or customer service role (experience in a medical or optometry setting is a plus). Proficiency with office software (e.g., Microsoft Office, Google Suite). Excellent communication and interpersonal skills, with a friendly and professional demeanor. Strong organizational skills and attention to detail. Ability to multitask and thrive in a fast-paced environment. Passion for providing exceptional patient care and customer service.

Benefits

Competitive pay based on experience Comprehensive training provided Opportunities for career growth within the organization

How to Apply

To apply, please submit your resume.

We look forward to meeting you!

Dr. Christmas Family Eyecare Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title

: Administrative Assistant/Receptionist

Location

: Dr. Christmas Family Eyecare Centre

Address

: 268 Dundas St E, Belleville, ON K8N 1E6

Employment Type

: Full-Time

Benefits

:

On-site parking

Flexible language requirement

:

French not required

Schedule

:

Day shift Monday to Friday

Work Location:

In person

Pay

: From CA$18.00 per hour

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events On-site parking
Experience:

Receptionist: 1 year (preferred)
Work Location: In person

Expected start date: 2025-09-08