Job Description

The John Howard Society of Kingston & District is recruiting a professional and motivated Administrative Assistant/Receptionist for our Brockville Office. The right candidate will join a highly motivated team with a track-record of very high achievement and an appetite for change and innovation. This position is a fixed term contract until March 31, 2026. There may be an opportunity for an extension of the contract.
Your past does not define your future. A criminal record will not disqualify you from employment with us;
we evaluate each application individually, aligned with the responsibilities of the role and funder requirements.

Duties & Responsibilities:

Reception of the general public, drop-in and scheduled clients (in-person and telephone). Distribute clean supplies, clothing, and food to clients as required. Assist John Howard clients with administrative tasks, such as forms, photocopying, and other tasks. Support the work of office tenants and direct clients to their programming. Provide administrative assistance to the Assistant Executive Director, including credit card reconciliation, site maintenance, administration, and support. Maintain appropriate statistical information and reporting procedures as required. Maintain and organize general office supplies, ensure they are replenished, current, and relevant. Coordinate meetings and events as required; make arrangements for location, food, tools, and resources Participate in the planning and execution of fundraising events Execute scheduled appointment reminders and follow-up calls with clients as required. Ensure services delivered are within the policies and procedures of John Howard Society. Communicate with team and supervisory staff on a consistent basis, all information pertinent to the effective and efficient delivery of services. All other duties as required.

Qualifications:

College diploma in administration or relevant experience, International experience and education accepted Strong interpersonal and teamwork skills Exceptional data management, data entry skills Excellent organizational abilities Computer literacy, including Microsoft 365, databases, and the internet A proven ability to provide excellent customer service Other language proficiencies considered an asset Understanding of clients with multiple barriers and systemic issues Exceptional attention to detail

Hours of work

: 8:30am to 4:30pm

Hours per week

: 37.5 hours

The John Howard Society of Kingston & District is an Equal Opportunity Employer. We are committed to providing an accessible workplace. Accessibility accommodations are available for all parts of the recruitment and selection process.

Please apply online by November 14, 2025.

We thank all applicants for their interest; however, only successful applicants will be contacted.