Job Description

About Us:

As a Dental Administrator, you'll have the opportunity to work at two locations: Southern Shore Dental and Mount Pearl Dental, with the schedule detailed below.

Southern Shore Dental, located at 484 Main Road, has been a cornerstone of the Goulds community for over 15 years. We offer a full range of services, including preventative care, general dentistry, cosmetic treatments, orthodontics, and dental implants.

Goulds, just outside St. John's, combines small-town charm with convenient city access. It's surrounded by beautiful trails and parks, making it ideal for outdoor enthusiasts. Its affordable living and strong community ties create a great working environment.

Join us in Goulds, where you can advance your career in two vibrant communities.

Schedule:

32-40 hours per week

Monday to Friday:

7:45 AM - 5:30 PM at Southern Shore Dental

Tuesday:

7:45 AM - 7:30 PM (on a rotating schedule with other team members, not responsible for all evening shifts)

Saturday:

9:00 AM - 1:00 PM (on a rotating schedule with other team members, not responsible for all Saturdays)
This schedule offers flexibility with rotational shifts for Tuesday evenings and Saturdays.

Benefits of Joining Our Team:

Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients Medical/dental benefits are provided

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments Manage potential cancellations and overcome objections to motivate the patient to keep the appointment Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner Effectively manage the recall system and accurately maintain the patient database Process referral letters and other patient correspondence upon receipt from the provider Manage and file all patient records and charts Demonstrate active listening and empathy to patients using effective communication skills

About You:

Minimum 1 year of Administrator experience Clinical background considered an asset Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Dental care Employee assistance program On-site parking Paid time off RRSP match
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative : 1 year (preferred)
Work Location: In person