Job Description

Job Summary:

We are seeking an organized and detail-oriented Administrative Coordinator to join our team. The Administrative Coordinator will be responsible for providing administrative support to ensure efficient operation of our virtual mental healthcare company, Lightwell.

WHILE THIS ROLE IS LARGELY REMOTE, WE REQUIRE THAT YOU HAVE THE ABILITY TO COME TO TORONTO ON UP TO A SEMI-ANNUAL BASIS FOR TRAINING AND TEAM INITIATIVES.

Duties:

- Perform general clerical duties, including responding to phone calls and emails.

- Assist with scheduling appointments and maintaining calendars.

- Prepare client files.

- Perform basic accounting tasks, such as saving receipts and inputting data into an Excel spreadsheet.

- Conduct and track client follow-up to maximize sales conversions and client retention.

- Provide customer support and respond to client inquiries in a professional and timely manner

- Support the team with various administrative tasks as needed

Experience:

- Proven experience in an administrative role.

- Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets, etc.) and Microsoft Suite.

- Strong organizational skills with the ability to multitask and prioritize workload effectively.

- Excellent attention to detail and accuracy in work.

- Strong written and verbal communication skills.

- Professional phone etiquette and customer service skills.

- Ability to work well independently.

To learn more about Lightwell, please check out: www.lightwelltherapy.com

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 30 per week

Benefits:

Flexible schedule
Education:

Secondary School (preferred)
Experience:

Administrative: 3 years (required)
Work Location: Hybrid remote in Toronto, ON M6K 0C7