Job Description

At ET Transport, it is our mission to provide customers with reliable transportation solutions custom-tailored to their unique needs. ET Transport has two main terminals with warehousing facilities and 2 additional drop-yards. Responsibilities:

• Working with shippers, receivers, customs brokers, customers, and potential customers over the phone and through email.
• Finding availability, covering FTL and LTL shipments for Account Managers. In Bound, Out Bound and Cross Border load booking required.
• Arrange transportation, Dispatch load confirmations to carriers and fleet dispatchers, orchestrate pick-ups and deliveries to meet customer requirements.
• Managing activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
• Tracking and tracing loads throughout the shipment process. Updating customers on shipment status in a timely manner.
• Continually reviews freight costs, transportation rates, and/or the prices of different equipment to keep costs down where possible
• Updating shipment statuses and closing orders in dispatch software, uploading PODs into orders once a shipment has delivered.
• Working with Accounting Team to ensure customer invoices are billed correctly to the Customer and any billing discrepancies are resolved in a timely manner
• Following SOP procedures when on boarding new partner carriers, the brokerage department will be working with.

Qualifications:

• Dispatching experience
• Excellent Customer Service and geographical knowledge within North America an asset.
• Knowledge of: LoadLink, Dispatch softwares
• Knowledge of ACE, ACI, CTPAT, PIP, FAST, CSA, HAZMAT
• Outlook, Microsoft applications,
• Must be a team player with the ability to work in a fast-paced environment and must also be willing to be independent.
• Strong ability to work well under pressure, meet strict deadlines
• Strong organizational skills and attention to detail.
• Ability to communicate over the phone and using email.
• Must have good negotiation skills be persuasive and energetic

Equal Employment Opportunity ET Transport strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial or federal law. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If accommodation is needed in the application process, please contact us and we will work with you to meet your accessibility needs. We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted. Thank you for your interest in ET Transport! Job Types: Full-time, Permanent Salary: $40,000.00-$45,000.00 per year Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What languages do you speak at a working proficiency?

Experience:

• dispatching: 1 year (preferred)
• Trucking: 1 year (preferred)

Work Location: In person