Administrative Assistant/coordinator

Stratford, ON, CA, Canada

Job Description

:



About Us:


Reclaim & Rise Counselling is a trusted mental health practice located in Stratford, Ontario. We are dedicated to providing compassionate and professional support to our clients. As we continue to grow, we are seeking a professional, reliable, and detail-oriented Administrative Assistant/Coordinator to join our team on a part-time basis.

Position Details:



Hours:

Approximately 10-15 hours per week (flexible, with potential to increase).

Rate:

$23/hour.

Contract Type:

Independent Contractor

Starting Date:

As soon as possible This position is almost entirely remote but might require visits to the office periodically or to the Stratford community for events on behalf of the practice.*

Responsibilities:



Responding to client emails and managing inboxes. Answering phone calls regarding new client intakes and general inquiries as well as responding to voicemails in a timely manner. Handling client-facing administrative tasks (e.g., scheduling, inquiries). Assisting with billing, invoicing, and payment follow-ups. Managing social media accounts (posting, engagement, and content scheduling). Utilizing various platforms for practice management and administrative duties. Maintaining confidentiality and handling sensitive information professionally.

Requirements:



3-5 years of administrative experience, preferably in a healthcare or clinic setting (preferred) Experience using

OWL client management system

is an asset

Proficiency in technology

: comfortable using email platforms, social media (Instagram/Facebook), Flodesk, practice management software, and other digital tools. Strong written and verbal

communication skills

. Exceptional organizational skills and attention to detail. Ability to work independently, take initiative, and manage tasks efficiently. Ability to communicate clearly and with compassion. Trustworthy and professional with a commitment to maintaining client confidentiality.

What We're Looking For:



A proactive and reliable individual who excels in self-management. Someone who demonstrates professionalism, accountability, and excellent interpersonal skills. Strong adaptability and a positive, warm & solution-focused attitude. Someone who has some flexibility in their availability (day hours, evenings etc.)

What We Offer:



Flexible hours with remote work after initial training. Opportunity for the position to grow based on performance and need. A supportive and positive work environment.

How to Apply:


If you meet the qualifications and are excited about the opportunity to contribute to a growing counselling practice, please send your resume and a brief cover letter explaining your interest in the role to info@reclaimandrise.ca

Applications will be reviewed on a rolling basis. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Part-time, Permanent

Pay: $23.00 per hour

Expected hours: 10 - 15 per week

Application question(s):

Do you have any experience working with OWL Client Management Software? Do you have experience creating professional social media content, newsletters etc. for a business?
Experience:

Administrative: 3 years (preferred)
Location:

Stratford, ON N5A 3H4 (preferred)
Work Location: Hybrid remote in Stratford, ON N5A 3H4

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Job Detail

  • Job Id
    JD2878196
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stratford, ON, CA, Canada
  • Education
    Not mentioned