Reclaim & Rise Counselling is a trusted mental health practice located in Stratford, Ontario. We are dedicated to providing compassionate and professional support to our clients. As we continue to grow, we are seeking a professional, reliable, and detail-oriented Administrative Assistant/Coordinator to join our team on a part-time basis.
Position Details:
Hours:
Approximately 10-15 hours per week (flexible, with potential to increase).
Rate:
$23/hour.
Contract Type:
Independent Contractor
Starting Date:
As soon as possible
This position is almost entirely remote but might require visits to the office periodically or to the Stratford community for events on behalf of the practice.*
Responsibilities:
Responding to client emails and managing inboxes.
Answering phone calls regarding new client intakes and general inquiries as well as responding to voicemails in a timely manner.
Handling client-facing administrative tasks (e.g., scheduling, inquiries).
Assisting with billing, invoicing, and payment follow-ups.
Managing social media accounts (posting, engagement, and content scheduling).
Utilizing various platforms for practice management and administrative duties.
Maintaining confidentiality and handling sensitive information professionally.
Requirements:
3-5 years of administrative experience, preferably in a healthcare or clinic setting (preferred)
Experience using
OWL client management system
is an asset
Proficiency in technology
: comfortable using email platforms, social media (Instagram/Facebook), Flodesk, practice management software, and other digital tools.
Strong written and verbal
communication skills
.
Exceptional organizational skills and attention to detail.
Ability to work independently, take initiative, and manage tasks efficiently.
Ability to communicate clearly and with compassion.
Trustworthy and professional with a commitment to maintaining client confidentiality.
What We're Looking For:
A proactive and reliable individual who excels in self-management.
Someone who demonstrates professionalism, accountability, and excellent interpersonal skills.
Strong adaptability and a positive, warm & solution-focused attitude.
Someone who has some flexibility in their availability (day hours, evenings etc.)
What We Offer:
Flexible hours with remote work after initial training.
Opportunity for the position to grow based on performance and need.
A supportive and positive work environment.
How to Apply:
If you meet the qualifications and are excited about the opportunity to contribute to a growing counselling practice, please send your resume and a brief cover letter explaining your interest in the role to info@reclaimandrise.ca
Applications will be reviewed on a rolling basis. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Part-time, Permanent
Pay: $23.00 per hour
Expected hours: 10 - 15 per week
Application question(s):
Do you have any experience working with OWL Client Management Software?
Do you have experience creating professional social media content, newsletters etc. for a business?
Experience:
Administrative: 3 years (preferred)
Location:
Stratford, ON N5A 3H4 (preferred)
Work Location: Hybrid remote in Stratford, ON N5A 3H4
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