Job Description

About the Role

We're looking for a reliable, detail-oriented Administrative Assistant to support the smooth daily operations of our business. This is a dynamic position that blends financial administration, customer service, and inventory coordination, and is ideal for someone with experience using Microsoft Dynamics 365 (D365) or a comparable mid-sized ERP system.

If you thrive in a fast-paced environment, enjoy wearing multiple hats, and value being part of a collaborative team, we'd love to meet you.

Key Responsibilities

Financial Administration

Process customer payments and manage accounts receivable and payable Prepare and send invoices, bank deposit slips, and journal entries Support month-end close and financial reporting processes Reconcile accounts and assist with bank reconciliations

Customer & Office Support

Provide professional front-desk service: take orders, handle inquiries, and greet visitors Maintain and update customer accounts, payment records, and equipment logs Deliver responsive internal support for software and system navigation Inventory Coordination Review weekly stock reconciliations and manage inventory records Collaborate with operations to ensure accurate tracking of stock movement

Administrative Operations

Keep digital and physical files organized and up to date Ensure compliance with company safety policies and participate in training

What We're Looking For

Experience & Technical Skills

3+ years in an administrative, accounting, or office support role Post-secondary training in Accounting or Bookkeeping preferred Experience with Microsoft Dynamics 365 (D365) or other mid-sized ERP systems (e.g., Sage, NetSuite, Acumatica, QuickBooks Enterprise) Strong understanding of bookkeeping, invoicing, and account reconciliation Familiarity with inventory systems and management practices

Soft Skills & Attributes

Excellent customer service skills: friendly, professional, and solution-focused Strong organizational skills and high attention to detail Ability to multitask and adapt in a fast-moving, team-based setting

Why Join Us?

You'll be joining a small, close-knit team that values collaboration, trust, and mutual support. We're a family-owned business that's been proudly serving Yellowknife for many years, building strong relationships in the community. We offer great benefits, competitive pay, and a work environment where your contributions are truly appreciated.

Job Type: Full-time

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance RRSP match Vision care
Ability to commute/relocate:

Yellowknife, NT: reliably commute or plan to relocate before starting work (required)
Work Location: In person