Job Description

Job Title:

Administrative Assistant (with Marketing & Customer Service Experience)

Department:

Marketing & Customer Service

Job Type:

Full-Time

Who We Are:

Dream Star Bedding is a forward-thinking, quality-driven manufacturer committed to operational excellence and continuous improvement. We are currently looking for a proactive and experienced

Administrative Assistant (with Marketing & Customer Service Experience)

.

Key Responsibilities:

Serve as the primary point of contact for key customers, ensuring exceptional service and satisfaction. Respond to phone calls and emails promptly, addressing customer inquiries and concerns. Assist with warranty and service calls, coordinating resolutions efficiently. Process and enter orders as needed to support the sales team. Provide customers with high-quality product images, marketing materials, and other promotional content. Utilize Canva and Photoshop to create and edit marketing materials as needed. Collaborate with the marketing team to enhance brand presence and support promotional campaigns.

Qualifications & Skills:

Previous experience in customer service (preferably in the mattress or furniture industry). Marketing background with knowledge of digital and print marketing materials. Proficiency in Canva and Photoshop for basic graphic design tasks. Strong communication and problem-solving skills. Ability to handle warranty and service-related inquiries professionally. Experience with order entry and general administrative tasks. Excellent organizational skills and attention to detail.

What We Offer:

A collaborative and supportive work environment. Opportunities to develop skills in both customer service and marketing. Competitive salary and benefits package.
If you're a proactive and customer-oriented professional with a passion for marketing, we'd love to hear from you!

Why Join Us?

At Dream Star Bedding, we foster a supportive and results-driven environment. You'll be part of a team that values collaboration, innovation, and continuous development. We offer competitive compensation, comprehensive benefits, and opportunities for growth.

Job Type: Full-time

Additional pay:

Bonus pay Overtime pay
Benefits:

Extended health care Paid time off
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits:

Casual dress Company events Dental care Extended health care On-site parking Vision care
Work Location: In person