Job Description

Permanent Full Time
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The Administrative Support Assistant is responsible for telephone reception and administrative duties for the Disability Management Services Office (DMSO).
What you will do:

• Paying Invoice, manage incoming inquiries received on the department inbox
• Open, sort and prepare incoming mail
• Scan mail into the document imaging system and set tasks for team members to review and handle the mail
• Create and mail correspondence to employees, clients, and service providers
• Maintain employee and client information in Canada Life systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment
• Investigate mail that has been returned to sender and resend the mail as appropriate
• Manage the distribution of files requested from the Records Centre
• Other administrative duties as assigned

What you will bring:

• Completion of high school or equivalent
• Proficiency in Outlook, Word, Excel
• Strong keyboarding (50 wpm) and data entry skills required
• Excellent customer service skills
• Ability to work well independently and as part of a team
• Well developed organizational, time management and prioritization skills
• Excellent communication skills
• Well-developed problem-solving skills
• Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the

website. The cost of submitting these checks will be covered by Canada Life.
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The base salary for this position is between $34,200-$46,300 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Requisition ID: 4970
Category: Customer Service and Administration
Location:
Winnipeg, MB, CA
Date: Dec 19, 2025
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Skills Required