Job Description

About Us:

We are a fast-growing, community-focused music education business that values creativity, professionalism, and genuine human connection. Our mission is to make music accessible, enjoyable, and empowering for students of all ages -- and we're looking for a dedicated

Office Administrator

to help us manage and grow our operations with excellence.

Music and admin experience is an asset.

Position Summary:

We're seeking an

extremely organized and detail-oriented Office Administrator

who thrives in a dynamic environment. This role is ideal for someone who enjoys working with people, brings creative ideas to the table, and is passionate about helping a business grow. The successful candidate will oversee daily administrative operations, support enrollment and sales, contribute to marketing initiatives, and ensure that our studio runs smoothly and professionally.

Key Responsibilities:

Greet and assist students, families, and instructors in person and by phone with warmth and professionalism Handle lesson inquiries, enrollments, and ongoing communication with families Manage day-to-day administrative operations during studio hours, including scheduling and coordination Create, improve, and document internal systems and processes to enhance operational efficiency Lead and support staff in resolving minor issues and maintaining a positive team culture Take initiative in identifying improvements and implementing solutions Assist with sales of instruments, method books, and rentals Contribute to and create marketing materials, newsletters, and communications (email, print, social media) Utilize design tools such as Adobe Creative Suite or Canva for basic promotional materials Work within CRMs like HubSpot, Salesforce, or similar to manage contacts, communications, and follow-ups Provide administrative support to the leadership team as needed

Qualifications:

Proven experience in an administrative, office management, or customer service role Sales or client relations experience is required Strong interpersonal skills and a friendly, outgoing personality Demonstrated ability to take initiative and lead small teams or projects Experience creating and improving internal systems and workflows Comfortable using marketing and design tools (e.g., Canva, Adobe Illustrator, Mailchimp, etc.) Familiarity with CRMs (e.g., HubSpot, Salesforce) and adaptability to new technology Creative thinker with a passion for contributing ideas that help the business grow Highly adaptable, fast learner, and able to multitask with accuracy Reliable, punctual, and calm under pressure Knowledge or interest in music is a bonus, but not required

Why Join Us?

Be part of a passionate and growing team Opportunity to bring your creativity and leadership to a thriving business Dynamic, people-focused work environment Flexible and supportive workplace culture

To Apply:

Please attach your resume and a short cover letter outlining why you're a great fit for this role.

Job Type: Part-time

Pay: $16.50-$25.00 per hour

Application question(s):

Are you located in Winnipeg? Do you have music or dance background?
Experience:

admin: 3 years (preferred)
Work Location: In person