Job Description

Waterloo Sports Medicine Centre at RIM Park is a physiotherapy clinic located within the city's largest recreation complex. Our staff are proud to provide quality care to those of all ages and activity levels. If you are organized, personable and share our vision of providing a welcoming and caring environment for our patients, WSM at RIM Park is a fit for you.

Waterloo Sports Medicine Centre at RIM Park is seeking a full-time administrative assistant to cover a maternity leave position. The is an in-office position and will start in December.

Key Responsibilities:

Administrative Support & Office Management:

-Oversee daily office operations, ensuring efficiency and organization

Budget & Financial Oversight:

-Process direct billing claims through Telus, Provider Connect, and Sun Life portals

-Submit payroll for employees and independent practitioners

-Conduct monthly/yearly reconciliations and prepare financial reports for management

Client Communication & Legal Coordination:

-Serve as a primary contact for clients, legal representatives, and insurance adjusters regarding treatment plans and billing

-Handle legal inquiries, ensuring compliance with documentation requirements for MVA (Motor Vehicle Accident) clients

-Assist in resolving disputes related to treatment plans and insurance claims

Required Qualifications and Skills:

-Proven experience in office management, administration, or a related role

-Strong organizational, multitasking, and problem-solving abilities

-Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)

-Experience with accounting software (e.g., QuickBooks) is an asset

-Excellent communication and interpersonal skills

-Strong attention to detail and ability to handle confidential information

Preferred Qualifications:

-Experience in healthcare, physiotherapy, or a related field

-Knowledge of direct billing, insurance processing, or regulatory compliance

-Familiarity with scheduling and client management software (e.g., Jane App)

If you are an enthusiastic individual who thrives in a dynamic environment and possesses the skills outlined above, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 30 - 35 per week

Benefits:

On-site parking
Work Location: In person