QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com
Role Description:
Provide general reception and administrative functions relating to the operations, marketing, and management of Oakridge Park. Reporting to the General Manager - Guest and Tenant Services, this position will support the management team and ensure the office functions run smoothly.
Responsibilities:
Work with Reception/Administrative Assistant to cover Reception Area ensuring it is always staffed
Receive and direct incoming telephone calls
Receive guests, suppliers, and tenant walk-in visits while providing excellent customer service
Coordinate mailings, couriers, and deliveries
Coordinate office supply orders and ensure supplies are kept organized and well- stocked
Contribute to monitoring the radios and fire panel for emergencies and general centre activity to ensure the team is aware of all incidents immediately
Enter and create all purchase orders (PO's) in Yardi; Distribute applicable numbers to vendors and staff
Accounts payable - Enter invoices to Yardi, match invoices with PO's, ensuring payments are made timely and accurately, including tracking and monitoring the utility accounts
Accounts receivable - Responsible for supporting rent collection via EFT, PAP, and cheque deposits and generate AR report to review with GM. Follow up with tenants on outstanding arrears
Enter monthly tenant sales into Yardi, generate monthly reports, save electroncally and distribute the report as required
Produce and distribute correspondence memos, letters, and forms
Maintain the Master Tenant Contact List. Update this document on an ongoing basis and email monthly to Security and Guest Services
Maintain a variety of tracking spreadsheets ensuring property is always due diligent and ready
Sort and organize the physical and electronic office records accurately
Collect tenant insurance for approval and file the documents accordingly
Monitor and follow up on QuadReal Connect/Tenant maintenance requests to ensure overall service delivery is consistent with QuadReal standards
Complete various administrative functions and support the General Manager, Property Manager, and Operations Manager as required
Work with Life Safety Manager on Occupational Health & Safety (OH&S) meetings, meeting minutes, posting of same and inspection checklists to the OH&S SharePoint site
Keep the kitchen and back storage areas tidy and well stocked. Order supplies as needed
Track daily, weekly and monthly traffic and sales and prepare reports for distribution
Maintain knowledge of current property activities and events to answer any inquiries
Any other duties as assigned
Experience and Qualifications:
High School diploma supplemented with post-secondary courses
2 or more years related experience
Ability to prioritize workload and handle competing priorities and deadline
Positive and friendly "Customer First" attitude
Experience in real estate operation a definite asset
Minimum typing speed of 60 wpm with accuracy in spelling, punctuation and grammar
Attention to detail and problem solving skills
Relationship Skills - Superior oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships at all levels; ability to exercise confidentiality; displays enthusiasm and has a desire to learn; team player
Organizational/Multi-Task Skills - Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes
Computer Skills - Intermediate to advanced skills in Word and Excel
Don't have all of the above skills? Don't worry, we still want to hear from you!
The expected annualized base salary range for this role is $57,000 - $63,000.
The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.
QuadReal offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined contribution pension plan and paid time off.
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Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.
QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.
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