Job Description

Contract Start Date:
February 1, 2026

Contract End Date:
February 26, 2027
Department:
Transit Services
Hours Per Week:
20
Compensation Range:
$32.60 - $40.75
Closing Date:
January 29, 2026
Note: Posting comes off at 12:00 AM on Closing Date, with competition closing at 11:59 pm day prior.
At the City of Leduc, our mission is People. Building. Community. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect, and Leadership guide our conduct and contribute to a healthy culture. If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.
Temporary, Part-time (20 hours per week)
$32.60 - $40.75 per hour
Term - February 2026 till February 2027
Come work with us!
At the City of Leduc, we keep people moving -- safely, efficiently, and with care. Transit Services plays a vital role in connecting our community, supporting accessible transportation, and ensuring services run smoothly behind the scenes.
We're currently looking for a detail-oriented, service-driven Administrative Assistant - Transit Services to join our team on a part-time, temporary basis. This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and values flexibility in their work schedule.
What is the Opportunity?
This is a part-time (20 hours per week), temporary role for approximately one year, supporting the day-to-day administrative and customer service functions of Transit Services.
What makes this opportunity unique is the flexible scheduling -- the successful candidate can work their 20 hours across 3, 4, or 5 weekdays, as long as coverage occurs during regular business hours. This flexibility makes the role well suited for individuals balancing school, family commitments, or other professional pursuits.
Reporting to the Manager of Transit Services, this position provides essential administrative support across Transit, LATS (Leduc Assisted Transportation Service), Taxi Services, and Charter Services, while serving as a key point of contact for the public, contractors, and internal City teams.
What will you do?
In this role, you will contribute to the smooth operation of transit services by:Providing front-line customer service by responding to transit, LATS, taxi, and charter inquiries via phone, email, call centre systems, and online tools. Supporting daily transit operations by monitoring dashboards, assisting with on-demand trips, coordinating service updates, and facilitating communication with contracted service providers. Compiling, entering, and maintaining operational data, statistics, and records related to ridership, fleet usage, fare products, and service performance. Coordinating public communications related to service changes, road closures, holidays, and temporary stop or route adjustments. Supporting LATS operations by processing applications, assisting drivers and riders, preparing meeting agendas and minutes, and maintaining client databases. Administering taxi operation and vehicle permits in accordance with the City of Leduc Taxi Bylaw, including processing applications, tracking renewals, maintaining databases, and coordinating with Planning and Enforcement. Supporting charter services by responding to inquiries, preparing cost estimates, coordinating schedules, and processing accounts receivable requests. Ordering and managing supplies for transit, LATS, and taxi services, including safety equipment, cleaning supplies, and permit materials. Assisting with farebox collection processes and electronic fare systems, including ARC account support for specialized riders.

Who you are?
You are organized, adaptable, and calm under pressure. You enjoy working with systems, processes, and people -- often all at once -- and take pride in delivering accurate, timely support in a public-facing environment. You bring:Completion of high school, supplemented by administrative or office-related coursework (a business or administrative diploma is an asset). Minimum 3 years of related administrative experience in a busy, customer-focused office environment. Strong customer service and communication skills, with the ability to handle sensitive or complex inquiries professionally. High attention to detail and confidence working with data, records, and multiple software systems. The ability to prioritize tasks, manage competing deadlines, and work independently. Comfort working within policies, bylaws, and regulated environments (municipal transportation experience is considered an asset). Proficiency with Microsoft Office and the ability to learn specialized systems quickly

Please include a cover letter outlining how your experience aligns with this role
What we Offer?
This is a part-time, temporary opportunity to gain hands-on experience supporting municipal transit and transportation services that directly impact how our community connects and moves. In this role, we offer:Exposure to a diverse range of public transportation functions, including conventional transit, LATS (specialized transit), taxi regulation, and charter services. A flexible work schedule of 20 hours per week, with the ability to work your hours across 3, 4, or 5 weekdays during regular business hours. A collaborative, service-focused workplace where communication, accuracy, and teamwork are central to how we operate. Access to the City of Leduc Employee & Family Assistance Program (EFAP). A free annual City of Leduc Recreation Centre pass, including access to drop-in programs, to support your health and well-being.

Important Notes!This position is based on-site and requires availability during standard business hours The successful candidate must provide a current Criminal Record Check at their own expense.

Ready to Join Us?
If you're looking for a flexible, meaningful administrative role where no two days are the same -- and where your work helps keep our community connected -- we'd love to hear from you. Apply today at www.leduc.ca/careers and be part of the team that keeps Leduc moving.
Competition closes at 11:59 pm (MT) on January 28, 2026.
This competition may be used to fill future vacancies at the same or lower classification level. Due to the high volume of resumes received, we are not able to respond to individual phone calls. We thank all applicants for their interest; however, only those selected for interviews will be contacted.