Job Description

JOB INFORMATION
Requisition ID: 7943
Number of Vacancies: 1
Department: Wheel-Trans Operations (20000018) - Wheel Trans Senior Manager\'s Office (30000381)
Salary Information: $70,725.20 - $88,415.60
Pay Scale Group: 7SA
Employment Type: Temporary - up to 18 months
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: June 26, 2023
Last Day to Apply: June 27, 2023
Reports to: Head, Wheel Trans

The Toronto Transit Commission (TTC) is North America\'s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC\'s vision is to be a transit system that makes Toronto proud. The TTC\'s recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

General Accountability

Provides direct administrative support to the Head of the Department, the Advisory Committee on Accessible Transit (ACAT), and efficient and effective administrative and office support services for the office/Department. The role may carry out/coordinate special assignments and tasks as directed and provide guidance and direction to departmental staff regarding administrative functions, office procedures and corporate policies.

Key Job Functions

• Providing administrative support to the Head - Wheel-Trans, and for providing efficient and effective administrative and office support services for the Wheel-Transportation Department.
• Providing administrative support to ACAT, including communicating with members as needed, editing and preparing meeting minutes, supporting ACAT staff liaisons with specific tasks and event organization as needed.
• Providing support to ACAT staff liaisons by coordinating required vendor participation at meetings or events and addressing any quality assurance concerns.
• Providing support with scheduling and managing the ACAT calendar and Head - Wheel-Trans calendar.
• Provide meeting support for various meetings for the Group/Department, including preparing meeting agendas, maintaining and tracking outstanding tasks lists.
• Prepare and/or assist in the preparation of documents, presentations, and reports, and distribute to the appropriate parties in accordance with established standards.
• Coordinate, prepare correspondence, and/or communicate verbally with others to ensure accurate and timely communication of information.
• Supporting and redirecting Wheel-Trans customer inquiries as needed.
• Monitor, track and maintain information/data/ records/files, following up, and updating as required.
• Provide administrative and office support, and perform a variety of administrative duties related to assigned work.
• Provide guidance, expertise and advice, and make recommendations for improvement regarding areas related to assigned work.
• Liaise with Group/Department staff, other Groups/Departments, and/or external organizations concerning matters regarding assigned work.
• Assist and/or prepare the department\'s administrative operating budget, capital budget, other budgets and/or cost estimates as required for the department and may monitor expenditure.
• Coordinate and/or provide training to staff, including arranging for training and providing guidance relative to the resolution of problems.
• Participate and assist with special projects and activities as directed.
• Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC\'s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC\'s policies.

Skills

• Apply analytical skills
• Use office technology, software and applications
• Communicate in a variety of mediums
• Understand and apply administrative policies, processes, and procedures
• Plan and organize activities / projects to meet section and organizational goals
• Maintain documentation and historical records

Education and Experience

• Completion of a post-secondary education in office administration, or the equivalent, combined with several years of progressively more responsible experience in an office administrative capacity.

Additional Requirements

• Sound knowledge of business administration concepts and practices as well as research methods and techniques.
• Good working knowledge of modern office methods, procedures, practices and equipment.
• Proficient in the use of computers, mainframe, and software applications relevant to the work (i.e. MS Word, Excel, PowerPoint, Access, OARS, PPIN).
• Sound judgement, excellent organizational, interpersonal, oral and written communication skills (grammar, punctuation and spelling).
• Ability to handle several responsibilities at once, under minimal supervision.
• Familiarization of Advisory Committee on Accessible Transit (ACAT).
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC\'s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Toronto Transit Commission