--------- Assist with staff consultation and grievance procedures
Coordinate the flow of information within the team
Direct and control daily operations
Direct staff
Evaluate daily operations
Motivate staff
Open and distribute mail and other materials
Plan and control budget and expenditures
Plan and organize daily operations
Supervise other workers
Train staff
Determine and establish office procedures and routines
Oversee the classification and rating of occupations
Plan, develop and implement recruitment strategies
Schedule and confirm appointments
Manage training and development strategies
Answer telephone and relay telephone calls and messages
Oversee the analysis of employee data and information
Answer electronic enquiries
Oversee development of communication strategies
Compile data, statistics and other information
Advise senior management
Respond to employee questions and complaints
Order office supplies and maintain inventory
Liaise with management, union officials and HR consultants
Negotiate collective agreements on behalf of employers or workers
Organize staff consultation and grievance procedures
Oversee payroll administration
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Work with the marketing department to understand and communicate marketing messages to the field
Recruit and hire staff
Maintain and manage digital database
Perform basic bookkeeping tasks
Conduct performance reviews
Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
Supervise office and volunteer staff
Supervision
--------------- 16-20 people
Computer and technology knowledge
------------------------------------- Automatic data processing (ADP)
Electronic medical records
Google Docs
Microsoft Visio
Sage Accounting Software
Workday
MS Excel
MS Outlook
MS PowerPoint
MS Windows
MS Word
Electronic scheduler
Database software
Information technology
MS Project
Project management software
Social Media
Accounting software
Human resources software
ACCPAC
Quick Books
Google Drive
WordPerfect
Electronic mail
Technical terminology
------------------------- Business
Area of work experience
--------------------------- Purchasing, procurement and contracts
Human resources
Tourism
-------------------------- Correspondence
Reports and records
Contracts
Financial statements
Invoices
Charts, tables, graphs and diagrams
Project management
Business process management
Corporate social responsibility
Facility management
Accounting
Payroll services
--------------------------------------------- Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Large caseload
Large workload
Work with minimal supervision
Personal suitability
------------------------ Ability to multitask
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Accurate
Client focus
Reliability
Adaptability
Accountability
Dependability
Due diligence
Quick learner
Screening questions
----------------------- Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Experience
-------------- 2 years to less than 3 years
Financial benefits
---------------------- Bonus
Other benefits
------------------ Free parking available
Support for persons with disabilities
----------------------------------------- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
-------------------------------------- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
---------------------- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
------------------------ Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
--------------------------------- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
------------------------------ Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
-----------------------------------
* Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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