Duggal Mortgages is a renowned and trusted provider of mortgage services, offering personalized solutions to meet the unique financial needs of our clients. We are committed to delivering exceptional service and expertise in the mortgage industry.
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We are seeking a highly organized and client-focused Administrative Assistant to join our dynamic team. This role involves direct interaction with clients, handling sensitive and confidential information, managing client files, and performing various administrative tasks. The ideal candidate should be adaptable, detail-oriented, and capable of working under pressure.
Key Responsibilities:
Client Interaction:
Serve as the first point of contact for clients, greeting and assisting them in a professional manner.
Confidential Information Handling:
Collect and manage confidential client information with utmost discretion and integrity.
File Management:
Organize and maintain client files, ensuring accuracy and completeness of documentation.
Communication:
Communicate effectively with clients, providing them with necessary information and addressing their queries.
Financial Transactions:
Process fees and retainers from clients, ensuring accurate and timely transactions.
Administrative Duties:
Perform various administrative tasks, including but not limited to scheduling appointments, preparing correspondence, and maintaining records.
Flexibility:
Willingness to work according to business needs, including weekends.
Marketing Support:Assist in marketing initiatives, including video shooting, content creation, and other promotional activities. Candidate should be comfortable shooting videos and creating content for the company.
Brand Face:The candidate should be comfortable with the possibility of becoming the face of our brand, representing Duggal Mortgages in various promotional activities and public engagements.
Qualifications:
Excellent communication and interpersonal skills.
Proven experience in an administrative role, preferably in a client-facing environment.
Strong organizational and time-management abilities.
Proficiency in MS Office and other office management tools.
Ability to handle confidential information with discretion.
High school diploma or equivalent; further education in Office Administration is a plus.
What We Offer:
A dynamic and supportive work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 37.5 - 40 per week
Benefits:
Paid time off
Education:
Bachelor's Degree (preferred)
Experience:
Mortgage Industry: 1 year (required)
Administrative experience: 1 year (required)
Language:
Punjabi (required)
Work Location: In person
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