Job Description

About Us:

Excel Career College has been committed to providing practical, career-focused education since 1989. With a strong emphasis on hands-on learning, our programs are designed to equip students with the skills they need to succeed in today's competitive job market. Since 2022, we have expanded with new campuses in Surrey, Victoria, Kelowna, and Courtenay, offering dynamic, experiential learning opportunities to students across British Columbia. We are proud to have been recognized as the Professional Business of the Year in 2022 by the Vancouver Island Business Examiner Awards.

Job Overview

We are seeking a dedicated and detail-oriented Administrative Assistant - Student Affairs to join our team. This role is ideal for someone who is passionate about student success and excels at providing high-level administrative support in a fast-paced academic environment. You will play a key role in supporting student engagement, managing records, coordinating scheduling, and ensuring the smooth operation of student services.

Duties & Responsibilities

Student Records & Case Management

Maintain accurate and confidential student records in accordance with institutional policies and regulatory requirements.

Scheduling & Program Coordination

Develop and manage student schedules for academic classes, external certifications, and work experience placements. Ensure alignment with program requirements and adapt schedules to accommodate individual student needs. Collaborate with relevant departments and external partners to coordinate timelines and participation logistics.

Attendance Management

Maintain accurate attendance records and proactively reach out to students with attendance issues via phone or email. Implement strategies to boost student attendance and overall engagement in academic programs.

LMS & Systems Support

Oversee course content management within the Learning Management System (LMS). Provide basic troubleshooting and user support for both students and faculty.

Process Improvement

Analyze existing procedures and recommend enhancements to student service delivery. Collaborate with internal teams to implement best practices and ensure student satisfaction. Regularly review and update student information to ensure compliance with academic standards. Document student interactions, issues, and outcomes to support ongoing case management and service improvement.

Qualifications

Post-secondary education in administration, education, or a related field (or equivalent experience). 1-3 years of administrative experience, preferably in an educational setting. Strong organizational and multitasking skills with a keen attention to detail. Excellent written and verbal communication abilities. Familiarity with student information systems and LMS platforms is an asset. A proactive, student-centered mindset and commitment to service excellence
If you are a proactive individual with a passion for organization and efficiency, we encourage you to apply for this exciting opportunity as an Administrative Assistant.

APPLY SOON!!!

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

Extended health care
Ability to commute/relocate:

Surrey, BC: reliably commute or plan to relocate before starting work (required)
Experience:

Education Industry: 1 year (required) LMS: 1 year (preferred)
Work Location: In person