Job Description

Job Summary

The Administrative Assistant plays a vital role in providing clerical and administrative support to our clinicians and management team. This role involves managing client files, communicating with insurance companies, and ensuring accurate documentation of treatment plans and claims.

The ideal candidate will have experience in a rehabilitation or healthcare setting, and be familiar with HCAI, Universal, and SABS.

Key Responsibilities

Greet clients and manage appointment scheduling in a friendly, professional manner. Input, submit, and track treatment plans, invoices, and documents through HCAI and Universal. Communicate with insurance adjusters, lawyers, and clients regarding claims and documentation. Maintain accurate and confidential client and billing records in compliance with privacy and insurance regulations. Prepare and process MVA and extended health care billings. Support clinicians with file organization, progress reports, and administrative tasks. Ensure compliance with SABS (Statutory Accident Benefits Schedule) and other relevant guidelines. Assist in coordinating team meetings and maintaining efficient clinic operations.
Qualifications & Skills

1-2 years of experience in an administrative role (preferably in a rehabilitation, physiotherapy, or healthcare setting). Working knowledge of HCAI, Universal, and SABS. Strong computer skills (Microsoft Office, Google Workspace, clinic software). Excellent communication and interpersonal skills. Highly organized with strong attention to detail. Ability to multitask and manage competing priorities. Professional, compassionate, and patient-focused attitude.
Education

Diploma or certificate in Office Administration, Medical Office Administration, or a related field (preferred).
Hours & Compensation

Part-time: Approximately 20-25 hours per week (flexible scheduling). Competitive hourly rate, commensurate with experience. Supportive and team-oriented environment. Opportunity for growth as the clinic expands.
How to Apply

If you're an organized and compassionate individual who thrives in a healthcare environment, we'd love to hear from you!

Please submit your resume and a brief cover letter through Indeed.

Job Type: Part-time

Pay: $17.20 per hour

Expected hours: 20 per week

Language:

Tamil (preferred)
Work Location: In person