Job Description

DUTIES
- Greet and welcome patients and visitors at the front desk
- Answer phone calls, schedule appointments, and manage the office calendar
- Provide administrative support such as filing, data entry, and maintaining records
- Handle patient inquiries and provide excellent customer service
- Assist with insurance verification and billing processes
- Maintain a clean and organized front desk area

- Must maintain cleanliness in the entire clinic

- Responsible for basic clinic cleaning duties sanitizing and cleaning the massage table sheets.

- Making sure that the team is ready for a winning day!

-Upsell and advertise clinic's services.

-Responsible for following up clients to rebook their next appointment.

EXPERIENCE
- Previous experience in a similar role preferred
- Strong organizational and administrative skills
- Familiarity with wellness office procedures is a plus
- Ability to multitask and prioritize tasks effectively

-Must have a customer service experience.

ResponsibilitiesTasks

Receive and forward telephone or electronic enquiries Sort, process and verify receipts and other documents Process incoming and outgoing mail manually or electronically Send and receive messages Perform basic bookkeeping and housekeeping tasks Compile data, statistics and other information Prepare invoices + tips Provide general information to clients and the public Photocopy and collate documents for distribution, mailing and filing Order office supplies and maintain inventory Perform data entry Provide customer service Label files according to retention and disposal schedules Organize and schedule office work
This position offers competitive pay and benefits. If you are a detail-oriented individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you.

Please submit your resume and cover letter highlighting your relevant experience to be considered for this position.

Job Types: Part-time, Permanent

Pay: $17.60 per hour

Benefits:

Flexible schedule On-site gym On-site parking Wellness program
Education:

Secondary School (required)
Experience:

Receptionist: 1 year (required) Administrative: 1 year (required)
Work Location: In person