Job Description

Job Summary

We are seeking a detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency in various office software. This role involves managing daily administrative tasks, providing exceptional customer service, and ensuring smooth office workflow. Prior experience in medical or mental health office settings is a plus, but not required. The position offers an opportunity to work in a professional environment where organizational skills and attention to detail are highly valued.

Responsibilities

Manage front desk duties, including greeting visitors and answering multi-line phone systems with professionalism and courtesy Perform data entry and maintain accurate records using Microsoft Office, JANE app Handle filing systems, document proofreading, and general administrative support Assist with scheduling appointments, managing calendars, and coordinating meetings Provide customer support by addressing inquiries via phone or email and ensuring excellent phone etiquette Support bookkeeping tasks such as invoicing, billing, and basic bookkeeping using JANE app Maintain organized office environment and ensure all administrative tasks are completed efficiently Support medical or mental health office functions if applicable, including patient check-in/out and insurance documentation

Skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook), JANE app Strong computer skills with experience in data entry and document management Knowledge of JANE app for bookkeeping and invoicing tasks Excellent organizational skills with the ability to multitask effectively Exceptional typing speed and accuracy; proofreading skills are a plus Outstanding customer service skills with professional phone etiquette Clerical experience in an office setting; experience in medical or mental health offices is advantageous Ability to handle front desk responsibilities efficiently in a fast-paced environment Familiarity with multi-line phone systems and filing procedures Strong organizational skills to manage multiple priorities simultaneously Conflict resolutions skills for managing difficult phone calls.
This position is ideal for candidates who thrive in a dynamic office environment and possess a passion for mental health services.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 20 per week

Benefits:

Casual dress On-site parking Paid time off
Location:

Saint John, NB E2K 4S9 (required)
Work Location: In person