Job Description

Join Our Team as an Administrative Assistant (Entry Level) - Richmond Office

Are you looking to kick-start your administrative career with a company that values organization, collaboration, and a bit of fun? STOR-X has an exciting opportunity for an entry-level

Administrative Assistant

to join our growing team in Richmond!

About the Role:

As an Administrative Assistant, you'll support both the

Franchise Division

and

Marketing Administrator

with a wide variety of tasks. From day-to-day coordination to assisting with social media efforts, this role is ideal for someone who is highly organized, a great communicator, and ready to take on a mix of responsibilities in a supportive team environment.

Retail experience is a plus, and a keen interest in digital communication and social media is welcome. You'll be interacting regularly with internal teams and external franchisees via phone and video, contributing to our shared success both short- and long-term.

This is an

onsite position, Monday through Friday.

Who You Are:

You thrive in a fast-paced environment, can juggle multiple tasks with ease, and enjoy working closely with people. You're eager to learn, not afraid to ask questions, and bring a professional yet friendly demeanor to everything you do. Bonus points if you love dogs--we're a dog-friendly office!

About STOR-X:

We're a proudly Canadian-owned and operated business, offering customized home organizing solutions for over 35 years. With franchise locations across Canada and the U.S., our mission is simple:

Organization Feels Great.

We believe less clutter equals less stress and more time for what really matters.

Key Responsibilities:

Answer incoming calls and provide initial information to franchisee inquiries Draft correspondence in response to emails regarding STOR-X products and services Assist in organizing Franchisee meetings and preparing quarterly update materials Provide administrative support in training, accounting, and daily operations Follow up on outstanding documentation related to accounting, marketing, and more Maintain and update internal databases and trackers Prepare documents related to franchise fund transfers Support franchise operations procedures and processes Manage check requests, invoice reconciliations, and ledger submissions Compile reports and statistics for Senior Management Assist in the planning and coordination of company events

What You Bring:

Minimum 1 year of experience in an administrative support role Diploma or Certificate in Business Administration is an asset Experience in retail is an advantage Strong customer service and communication skills Excellent written and verbal English Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Familiarity with social media platforms, or a willingness to learn Comfortable conducting phone and video calls Highly organized with strong attention to detail Ability to multitask and prioritize independently Team player with a positive, can-do attitude Legally entitled to work in Canada

Compensation & Benefits:

Hourly Rate:

$22.00 - $26.00 (commensurate with experience)

Schedule:

Monday to Friday (onsite) Room for

growth and advancement

within the organization
If you're enthusiastic about administrative work, love learning, and want to grow with a company that believes in the power of organization (and dogs), we'd love to hear from you!

We appreciate your interest in STOR-X. Only qualified candidates will be contacted for interviews.

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance On-site parking
Experience:

Customer service: 2 years (preferred) Retail Industry: 1 year (preferred) Administrative Assistant: 1 year (preferred)
Work Location: In person