Job Description

Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!



Objective: To provide the highest quality of customer service to all customers and vendors while ensuring the efficiency of the department is being carried out. Support of management, technicians, and other staff as requested. In providing this support, this position exercises a high degree of initiative, discretion & confidentiality.

Responsibilities:

• Responsible for the day-to-day administration of the Residential Services Department, on-site at the Toronto Pearson International Airport; including:
• Answer multi-line telephone system, take accurate messages, screen, and direct telephone calls in a professional manner
• Ensure hotline phone is answered and checked for voicemail in a professional and timely manner
• Reply to general information requests with accurate information
• Greet clients/suppliers/visitors in a professional and friendly manner
• Resolve or escalate customer complaints in a professional and timely manner
• Use computer word processing, spreadsheets, e-mail, and database software to prepare reports, memos, documents, and communications in an accurate and professional manner
• Receive, distribute, and file e-mails, faxes, and communications
• Maintain accurate files for all service, warranty, and all department related projects
• Record and verify accuracy of weekly time sheet submittals
• Ensure correct project numbers are applied for time sheets and expenses
• Order and maintain uniforms and office supplies
• Maintain and track Security Badges / Airside Passes for all team members, including new applications, expiration dates, status of temporary access cards, etc.
• Maintain maintenance and installation service schedule
• Maintain accurate files and logs for all service personnel
• Make travel, meeting and other arrangements for service personnel and staff
• Forward completed service and warranty claims to Accounting/Finance for invoicing
• Accurately maintain minutes of meeting and trip reports; distribute accordingly
• Act as Liaison between on-site team at YYZ and the People & Culture team at the BEUMER Corporate office for questions regarding payroll, benefits, time off requests
• Perform other related duties as assigned

Qualifications

Requirements/Skills and Abilities

• 3+ years of experience in an administrative support capacity
• High School diploma or equivalent
• Ability to obtain and maintain Airside Security Clearance (Security Badge)
• Ability to show initiative and work within an environment of frequent interruptions & conflicting priorities
• Exemplary organizational and interpersonal skills to meet varying workload demands of the position
• Advanced User of Microsoft Word, Excel, Outlook, and PowerPoint
• Excellent time management skills: attention to detail and the ability to learn quickly
• Excellent verbal and written communication skills; ability to maintain confidentiality
• Professional, positive, and energetic demeanour

Additional Information

BEUMER is an innovative intralogistics company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do:

• Medical coverage
• Registered Retirement Savings Plan (RRSP) with a generous match because we care about your future
• Life Insurance is provided free for all employees
• Generous amount of paid time off
• Long-term disability (yes, we cover that too!)

BEUMER is committed to equal opportunity for all applicants and employees without regard to race, color, religion, gender, national origin, age, disability, marital/family status, sexual orientation, pardoned criminal conviction or any other status protected under the Canadian Human Rights Act.

Beumer Group