Job Description

Administrative Assistant / Dental Administrator

Location: Red Deer

Are you an organized, friendly, and detail-oriented professional who loves helping people? Our progressive, paperless dental practice in Red Deer is looking for a Dental Administrator to join our growing team!

We have high standards of care for both our patients and our employees. We are a modern practice offering a variety of procedures, including implant placement and soft tissue surgery, and we're looking for a team player who is enthusiastic about the ever?evolving field of dentistry.

As the first point of contact for our patients, you'll play a key role in creating a warm, welcoming experience while keeping our front office running smoothly.

What We Offer

Full-time, permanent position Hours & Schedule: Full-time hours, including 2 evenings per week and some weekends each month Competitive salary Weekend premium: $3/hour weekend premium Benefits & Perks: Scrub tops provided Dental benefits Goal-based incentive plan Weekend premium wages Opportunity for advancement Continuing education opportunities Fun, professional working environment Regular team-building events
Responsibilities

Greet patients warmly and manage front desk operations to ensure a welcoming, professional atmosphere Schedule and confirm appointments; manage cancellations and rescheduling as needed Maintain accurate patient records using our electronic, paperless dental records system Process patient intake forms and verify insurance information Answer phone calls promptly, addressing inquiries or directing calls to the appropriate team member Assist with billing and payment processing, ensuring accuracy and attention to detail Collaborate closely with the clinical team to support efficient patient flow Maintain cleanliness and organization of the reception and waiting areas
Experience & Qualifications

Previous experience as a Dental Receptionist / Dental Administrator is preferred Familiarity with dental terminology and administrative procedures in a healthcare setting Proficiency with electronic dental records systems is highly desirable Strong communication skills, both in person and over the phone Ability to manage multiple tasks efficiently in a fast-paced environment Experience with phone systems and front desk operations in a healthcare environment is an asset
Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

Dental care Extended health care On-site parking
Work Location: In person