Job Description

Ignite a meaningful career at Westerner Park where boundless opportunities, growth, and fulfillment await YOU.
Westerner Park is currently seeking a Full-Time Administrative Assistant to join our team!
The Administrative Assistant's primary focus is on providing exceptional reception and customer service to our internal and external stakeholders. They serve as the welcoming face of our organization, ensuring a positive and professional experience for all visitors. In addition to reception duties, this role also provides essential administrative support to facilitate the smooth operation of our office environment.
Under the direction of the Human Resources Business Partner, the Administrative Assistant is responsible for the following:
Reception and Administrative Support

• Provide exceptional customer service for a great guest experience.
• Follow sign-in process for guests in Administration Building and direct visitors to appropriate offices.
• Manage multi-line phone system, directing calls, taking and delivering messages.
• Assist with reports and presentations.
• Take and distribute meeting minutes.
• Provide administrative support with tasks like creating SOP binders, basic HRIS data review.
• Handle access requests and security code and fob changes.
• Handle and redirect email, mail, and inquiries.
• Ensure contact information is up to date for administrative contacts and staff directory.
• As requested, support with the development and distribution of internal and external communications.
• Handle incoming RV Resort inquiries and provide information.
• Take payments for RV Resort guests.
• Support the Events team with group booking requirements.
• Provide additional support to the finance team regarding invoicing and payments related to the campground, as required.

Operational & Fulfillment Support

• Maintain office equipment, addressing support or maintenance issues.
• Communicate when equipment may be unavailable.
• Submit supply orders as required and maintain office supplies inventories.
• Maintain cleanliness of meeting rooms and common areas.
• Assist with specific departmental requests such as booking training, mailouts, and other requests.
• Represent the Administration team as a worker member of the Joint Health and Safety Committee.
• Support with creation or filing of documentation and record-keeping for the Joint Health and Safety Committee (JHSC), as well as the Health & Safety Representative(s).
• Set JHSC Meetings, support with agenda creation, take minutes and post approved minutes.
• Support with the development of statistical records such as the number of incidents or other statistics as requested.
• Provide direct administrative support to event fulfillment departments as required.
• Supports the business unit leaders and senior leadership with administrative support as requested.

Embark on a dynamic and rewarding career with Westerner Park, where joining our team means unlocking a host of benefits:

• Competitive compensation packages.
• Comprehensive benefit packages encompassing life, health, dental, and disability insurance. Extended benefits also include an RRSP matching program.
• Recharge your batteries with ample paid time off and annual vacation, ensuring you have the time to explore and recharge.
• Contribute to a non-profit agricultural society and exposition association, making a positive impact on the community.
• Immerse yourself in a vibrant culture that makes work enjoyable, allowing you to witness the excitement of Westerner Park events.
• Elevate your skills with tailored professional development initiatives and internal growth pathways.
• Enjoy fantastic perks, including exclusive staff discounts and participation in the Perkopolis Discount Program.
• Experience firsthand our commitment to a flexible and understanding workplace, where work-life balance isn't just a buzzword - it's a way of life.

Here is what you bring:

• Post-Secondary certificate in business administration is an asset.
• 1 to 3 years of administrative assistant experience required, preferably with reception experience.
• Written and oral communication skills, including experience taking and transcribing meeting minutes.
• Proficient use of various office-based software including Microsoft 365 and SharePoint.
• Able to demonstrate exceptional customer service skills, accountability, and time management. skills, strong interpersonal skills and a positive approach to teamwork.
• Ability to work interdependently with other business units to support their functions.

Explore working at Westerner Park, where our culture, hospitality, and atmosphere cater to everyone. Join us in creating memorable moments.
Realize your potential and apply now to start your extraordinary story with us.
Affiliation: Member of the Westerner Employees Association
Compensation: $41,600.00 to $49,920.00 per annum
Thank you for your interest in Westerner Park. We look forward to reviewing your application.
Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.

Skills Required