Job Description

SMALL TOWN LIVING, BIG CITY OPPORTUNITIES


Ascend LLP is a growth-oriented accounting, tax, and advisory firm with a national presence, proudly serving small and medium-sized businesses in communities across Canada. We are passionate about developing our people, creating opportunities that align with your career aspirations, and supporting you in reaching your full potential.


Come build your future with us!


ADMINISTRATIVE ASSISTANT


We are seeking an Administrative Assistant to join our team in Picton, Ontario. In this essential role, you will be the welcoming face and first point of contact for our office, whether it's greeting visitors, managing phone calls, or responding to online inquiries. Your role will be crucial in supporting the smooth day-to-day operations of our office and helping to create a positive, welcoming atmosphere for everyone who walks through our doors.


WHY THIS ROLE


This opportunity is perfect for someone who:


Has a passion for partnering with business owners to help them achieve their growth and success goals.
Thrives in a forward-thinking environment that leverages technology and process improvement to deliver innovative solutions.
Values teamwork and understands that collaboration is the foundation of achieving common goals.
Seeks continuous growth, committed to ongoing professional development and learning.
Prioritizes flexibility, recognizing the importance of balancing personal and professional responsibilities to enhance overall well-being.


WHAT YOU WILL BE DOING


Administration


Printing files, assembling client packages, invoicing, scheduling appointments, sign-off from clients, scanning the signed documents
Accounts receivable and accounts payable
Order, receive and maintaining appropriate levels of office supplies
Receiving and recording incoming client payments
Coordination of out bound client packages via courier or registered mail
Coordinating inbound mails and checking the post box
Ensures filing systems are properly maintained both on-site and off-site storage
Assists with photocopying, scanning, faxing, filing for all office staff
Client Relations and communication regarding upcoming or past due filling requirements
Assist in project management tasks, such as coordinating project timelines, tracking progress, and facilitating communication among team members.
Offer support for inter-office tasks and projects
Year-end workflow coordination with direct client engagement.


Bookkeeping


Prepare daily and weekly bank deposits and record receipts
As knowledge develops:
communicate tax and accounting concepts to clients and address their inquiries.
Responding to CRA correspondence, requests, audits - ensuring work is organized and audit-ready
Preparing T1s, T4s, T5s, and other compliance returns, including processing payroll


Customer Service


Answering inbound inquires
Directing clients to the appropriate person
Problem solving for clients and ensuring their concerns are addressed in a timely manner
Making and scheduling appointments internally and externally
Other duties as assigned


WHAT YOU BRING


3 + years of previous administrative experience
Diploma, certificate, or degree in office administration would be an asset; equivalent combination of education and experience will be considered
Technically proficient, with adaptability and eagerness to excel in diverse systems
Excellent organization and time management skills; strong attention to detail, verbal, and written communication skills
Proficiency in Microsoft Office 365 tools; specifically, Word, Excel (basic), Outlook and Teams


Don't meet every single requirement? That's okay--apply anyway! Your unique background might make you the perfect fit for this or another role at Ascend.


WHAT WE OFFER


At Ascend, we believe that investing in our people is key to our success. When you join our team, you can expect:


A Supportive Culture that prioritizes collaboration, innovation, and meaningful connections.
Growth Opportunities and continuous support for professional development and career advancement.
A focus on work-life integration to help you balance personal and professional priorities.
A well-rounded benefits package designed to support your overall well-being.


HOW TO APPLY


Ready to elevate your career? Send your cover letter and resume as a single document.


We appreciate the time and effort you've put into your application. Please note that only those selected for an interview will be contacted.


OUR COMMITMENT TO INCLUSION


At Ascend, we celebrate and value the unique perspectives that diversity brings. We are committed to creating an inclusive workplace where everyone--regardless of race, religion, ability, gender identity, or orientation--feels empowered to succeed.