Job Description

Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Willing to relocate Hotel, motel, resort Rural area

Tasks

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Assist with staff consultation and grievance procedures Coordinate the flow of information within the team Evaluate daily operations Open and distribute mail and other materials Record and prepare minutes of meetings, seminars and conferences Schedule and confirm appointments Manage contracts Answer telephone and relay telephone calls and messages Answer electronic enquiries Organize staff consultation and grievance procedures Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Provide customer service Provide information on hotel facilities and services Process guests' departures, calculate charges and receive payments Clerical duties (i.e. faxing, filing, photocopying) Follow emergency and safety procedures Assist clients/guests with special needs

Work conditions and physical capabilities

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Ability to work independently Work under pressure Work with minimal supervision

Personal suitability

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Excellent oral communication Excellent written communication Organized Client focus Efficient interpersonal skills

Support for persons with disabilities

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Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

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Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

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* Offers mentorship, coaching and/or networking opportunities for Indigenous workers