Job Description

Who We Are:
CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.
We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI. Overview:
CarePartners is adding to our team, and we are looking for an Administrative Assistant to ensure effective customer service and communication skills. The Administrative Assistant is an integral part of our Southwest - Owen Sound daily operations.
We have a great opportunity for a Full-Time position in the Owen Sound office!
This position has an in-office requirement.
Hours of work are a schedule of defined shifts. Monday- Friday typically 830am- 4:30pm What We Offer:
Incentives and Perks

• Meaningful, fulfilling work, helping patients and their families behind the scenes
• Supportive team environment and a great corporate culture
• Paid orientation and comprehensive training and onboarding
• Access to group discounts, including exclusive discounts from various retailers
• Total rewards program which includes health & dental benefits
• An Employee Assistance Program (EAP) for you and your family members
• Opportunities for continuing education and training
• Hands on mentoring and leadership support
• Opportunities to volunteer in countries with limited access to healthcare services.

What The Role Involves:

• Act as the "face of the company" and greet customers and patients in a professional manner

• Conduct administrative duties for the team such as booking appointments, filing paperwork, and organizing office supplies
• Answer phone calls and inquiries and direct as appropriate
• Follow up with general voicemail and email
• Monitor office security, swipe cards and office supplies
• Coordinate office activities and troubleshoot administrative issues or challenges
• Other duties as assigned

This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria. The hourly range is $17.72 to $23.96, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate's knowledge, skills, qualifications, and relevant experience.
What You Bring:

• 1-2 years of office or customer service experience
• Strong proficiency in all aspects of Microsoft office, with proven skills in Word and Excel
• Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
• Excellent organizational and interpersonal skills
• Positive attitude, willing to learn, grow and be an integral member of the team
• Excellent English verbal and written communication skills
• Experience in the health care field an asset
• Clear Background Check

CarePartners In Your Community:
In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we've been organizing staff-led medical care and clinics in countries with poor access to health care since 2009. Accessibility:
CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
Artificial Intelligence
CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.
This job posting is available due to an existing vacancy.

Skills Required