Job Description

A Mile Above Moving Inc. is a premium moving and storage company based in Ottawa, specializing in residential, commercial, and specialty moves. We are known for white-glove service, operational precision, and high customer satisfaction. As we continue to grow, we are seeking a reliable and detail-oriented Administrative Assistant to support daily office and operational activities.

Key Responsibilities:

? Answer incoming phone calls and respond to customer inquiries
? Reply to emails and follow up on moving quotes sent to clients
? Schedule and book moving jobs efficiently
? Follow up with clients before and after their moves to ensure satisfaction
? Assist with invoicing, payment processing, and maintaining client records
? Coordinate with moving crews to ensure trucks are ready and equipped for jobs
? Manage inventory of moving supplies and equipment
? Assist with social media posts and online customer interactions
? Maintain organized digital and paper records of moves, payments, and client communications
? Provide general administrative support to management as needed

What We're Looking For:

? Strong communication skills (verbal & written)
? Excellent organizational and time management abilities
? Ability to multitask and work under pressure
? Proficiency with email, scheduling tools, and basic office software
? Previous experience in administration, customer service, or the moving industry is a plus
? A proactive and problem-solving attitude

Why Join Us?

? Competitive pay and growth opportunities
? Supportive and dynamic work environment
? Opportunity to work with a fast-growing moving company
? Hands-on experience in logistics and customer relations

If you're ready to be a key part of a company that values efficiency, teamwork, and exceptional service,

apply today!

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 25 per week

Benefits:

Flexible schedule On-site parking
Ability to commute/relocate:

Ottawa, ON K1G 4B8: reliably commute or plan to relocate before starting work (preferred)
Experience:

Administrative: 1 year (preferred)
Language:

English (preferred)
Work Location: In person