Job Description

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Apply By: Thursday, November 13, 2025 11:59 pm EST

Administrative Assistant

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Job ID:

234760

Posting status:

Open

Organization:

Ministry of the Attorney General

Division:

Victims and Vulnerable Persons

City:

Orangeville

Position(s) language:

English

Job term:

1 Temporary assignment/contract for up to 12 months with possible extension

Job code:

09OAD - Office Administration 09

Salary:

$28.14 - $32.82 Per hour
*Indicates the salary listed as per the OPSEU Collective Agreement.

Make a Difference in the Lives of Victims and Witnesses

Join our team at the Victim/Witness Assistance Program (VWAP) and provide crucial support to those navigating the criminal court process. Your work will empower victims and witnesses, ensuring they receive the information, assistance, and emotional support they need.

About the job

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As an Administrative Assistant with the Victim/Witness Assistance Program (VWAP), you'll help support victims and witnesses of crime. In your first six months, you will:

Answer Questions:

Help clients, justice workers, and community agencies by providing information and directing complex cases to the right VWAP staff.

Assist Clients in Crisis:

Calm and support distressed clients, using your empathy and communication skills to understand their needs and guide them to the right resources.

Manage Case Files:

Review legal documents and referrals, flag important cases, and gather necessary information to support the VWAP team.

Keep the Office Running Smoothly:

Set up and update confidential files, manage office supplies, and ensure office equipment works properly.

Organize Meetings and Appointments:

Schedule meetings, prepare agendas, and keep track of appointments for the Manager and Program staff.

Improve the Program:

Identify areas for improvement and suggest ways to make the VWAP more efficient and effective.

What you bring to the team

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Mandatory requirements

Typing to Ministry standards (50wpm)
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Administrative knowledge and skills:

You have the ability to:

understand office administrative processes, including records and file management, office supplies and equipment
procurement, and correspondence control

learn and understand practices and procedures to provide accurate, non-confidential information in response to general
inquiries from clients, courts, counsels, and community agencies.

reconcile travel claims, office expenditures, and vendor invoices
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Communication, interpersonal and customer service skills:

You have the ability to:

respond to routine and non-routine inquiries from clients, justice sector stakeholders, and community agencies with
tact, sensitivity, and diplomacy

prepare routine correspondence and proofread written communications for accuracy in content, grammar, spelling,
sentence structure, punctuation, and format

work effectively within a team environment
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Analytical, problem-solving and organization skills:

You have the ability to:

know when to defer serious client issues, calendar conflicts, irresolvable expenditure reconciliation issues, persistent requests for confidential information, and matters not covered by established procedures and guidelines to the manager for resolution prioritize and organize information and manage bring-forward filing systems arrange meetings and maintain appointment schedules and calendars multi-task to meet service demands work with multiple stakeholders to develop and maintain systems for coordination and organization of services
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Technical skills:

You have the ability to:

be proficient with various computer software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint; spreadsheet
applications; database systems) to prepare correspondence, input data, and collect information for statistical reporting

utilize working knowledge of internet and web-based applications to access information related to general office
administration

Don't meet every qualification?

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If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

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We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.



Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.



Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

diversity, equity and inclusion initiatives accessibility Anti-Racism Policy

What we offer

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The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.




We offer:

a career that can grow across ministries and job functions flexible learning and developmental opportunities, including education and mentorship programs many employee networks offering support for and education about underrepresented groups tailored work arrangements, including opportunities like flex hours, self-funded leave and more


Our comprehensive compensation and benefits package includes:

a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement) group health, dental, life and disability benefits a range of vacation and leave options an Employee and Family Assistance Program, which provides confidential counseling services

Additional information:

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Apply by:

Thursday, November 13, 2025 11:59 pm EST

Position details:

1 English Temporary, duration up to 12 months, 10 Louisa St, Orangeville, West Region, Criminal Record and Judicial Matters Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Thursday, October 30, 2025

Note:

About security checks:

A criminal or other federal offence record

does not automatically disqualify you

from the position. We consider each situation based on the position's responsibilities.

If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.

Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
E-AG-234760/25

How to apply:

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You must apply online.

Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

Read the job description to make sure you understand this job.

OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matiere de langue et evaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichees en francais et en anglais. Consultez la section Langue du ou des postes en haut de chaque offre d'emploi pour connaitre les exigences linguistiques. Pour tous les postes, les candidats sont evalues en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/francais), vous devrez egalement passer un test de competences linguistiques en francais.

Strengthening Ontario, together