Job Description

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across British Columbia. Our people are passionate about their work and public safety, and we are looking for someone to join our team who shares that same spirit of collaboration and wants to contribute to our vision of safer communities in British Columbia through excellence in public safety communication.

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

Administrative Assistant - Operations

Are you an expert at multitasking and able to juggle a variety of priorities with ease? Can you adapt and adjust your approach to changing demands? Are you a proactive individual who gets the job done? If this sounds like you, and you are intrigued by our unique Emergency Communications environment, we want to hear from you.

Supporting the Lower Mainland Operations Manager, you will provide administrative support to our Operations Department including scheduling and coordinating meetings, making travel arrangements, assisting with new employee onboarding and providing support for staff events and training sessions.

We are looking for someone who is a skilled communicator with exceptional attention to detail. An individual that brings a positive attitude, who shares our passion for what we do, who is confident in their abilities and who can keep us on track!

Your day-to-day duties will include:

• Responding to general enquiries and acting as a general receptionist, gathering information in relation to internal and external complaints, questions or issues and advising appropriate supervisor or manager
• Updating operations employees training status records and setting up new employee profiles for onboarding
• Managing logistics and liaising with People and Culture for new and returning employee onboarding including, supporting NEO\'s, assigning of headsets and creation of welcome announcements
• Gathering, compiling and summarizing a variety of information and findings of both a statistical and narrative nature, preparing related material and reports, and maintaining a variety of statistics and records for the department
• Providing information, assistance and explanations regarding departmental activities, policies and procedures to a variety of internal and external contacts
• Processing incoming mail and external corporate mail outs while keeping mailing and contact lists current
• Ordering and maintaining a department inventory of supplies and equipment supporting day-to-day Operations.
• Providing support in the organization of staff events, training sessions and other activities by scheduling meeting dates, booking venues, organizing materials for distribution, tracking and maintaining wait list, and processing training requests and records
• Supporting operations with administrative tasks associated with operations evacuations (planned and unplanned) including but not limited to, planning support and coordination.

What you will need:

• The ability to work in an agile, fast and constantly changing environment
• Strong organizational and time management skills
• A genuine interest in Emergency Communications
• A solution-focused, can-do attitude
• Excellent team spirit and collaboration skills

What you will bring:

• Completion of high school diploma or equivalent supplemented by office administration courses, plus sound related experience or an equivalent combination of education, training and experience.
• The ability to multitask and juggle multiple competing priorities
• Strong organizational, analytical and problem-solving skills with high attention to detail
• Driver\'s license and vehicle is required.

What we offer:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders.
• Competitive salary and extended health & dental benefits
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Progra
• Employee Savings Plan - employer matched contributions to a savings account
• Pension - we are members of the Municipal Pension Plan, a defined benefits fund
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Security Clearance
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.

The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is roughly 3 to 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

Vaccination Policy:

E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

Job Details

• Number of positions: Minimum of One [1]
• Job status: Regular Full-Time
• Hours of work: Monday through Friday, 40-hour work week
• Wage/Salary: PG 16| $29.61 to $34.77 hourly; $61,588.80 to $72,321.60 annually (2023 rates)
• Employee Group: CUPE, Local 8911
• Department: Operations
• Location: E-Comm Lower Mainland - 3301 E. Pender Street, Vancouver, BC
• Closing date for application: Monday, June 26, 2023 at 11:59 PM

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email .

How to Apply

Select Apply Now and follow the instructions provided to submit your application.

E-Comm 9-1-1