Job Description

Job Summary

We are seeking a highly organized, detail-oriented

Administrative Assistant

to support our On-Site Manager and Owner Services team at Arbutus Ridge. The ideal candidate is a self-starter with strong communication skills, proficiency in Microsoft Office, and a solid foundation in administrative tasks. This role is ideal for someone who thrives in both independent and collaborative environments and takes initiative to improve daily operations.

Key Responsibilities

Administrative Support

Monitor and maintain the PowerStrata system (training provided) Assemble Welcome Packages and manage new owner information Update the Arbutus Ridge website and monthly directory Distribute correspondence via PowerStrata Prepare and edit spreadsheets, letters, invoices, and presentations Track and maintain office supplies inventory

Documentation & File Management

Collect and organize documents required by the Strata Property Act (Forms K, C, Owner Info, etc.) Manage and track keys and associated refunds Sort, file, and maintain electronic and physical records (SharePoint)

Financial & Maintenance Support

Handle petty cash and complete monthly reconciliations Assist the Maintenance department with documentation and application forms

Customer Service & Owner Relations

Answer phones and assist owners, clubs, and community members Respond to inquiries and route messages professionally Manage owner onboarding and offboarding processes Follow up on bylaw infractions when required

Event & Communication Coordination

Assist in planning and executing community events (e.g., Canada Day, AGM) Oversee room rental bookings and logistics Collect payments and manage advertising contracts for Ridge Talk and other publications Check and manage internal mailboxes

Qualifications

Minimum 3 years of experience in a business administrative role Grade 12 diploma or equivalent required Strong communication skills (written and verbal) Excellent time management and ability to meet deadlines Proficient in Microsoft Word, Excel, and Outlook; ability to learn new software Familiarity with bylaws, rules, and policies (training provided) Experience with petty cash handling and reconciliations is an asset

Skills & Attributes

Strong attention to detail and organizational skills Professional and courteous demeanor Ability to work independently and as part of a team Proactive, reliable, and confident in dealing with owners and residents
If you are a motivated, professional, and community-minded individual, we invite you to apply and become a valued part of our team.

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Vision care
Schedule:

Monday to Friday
Work Location: In person