Administrative Assistant - Commissary Kitchen (Full-Time, Day Shift)About Us
Summerhill Market is a boutique grocery store chain in Toronto that specializes in scratch-made prepared foods and on-trend ingredients. Our commissary kitchen is the heart of our business, producing the gourmet prepared foods, baked goods, and catering that set us apart.
We are looking for a highly organized and versatile
Administrative Assistant
to join our Commissary Kitchen team. This role is primarily
day shift, Monday to Friday
, but requires flexibility to support occasional evenings, weekends, or overtime during the busy holiday season.
This is a
Swiss Army knife
role, providing
executive-level administrative support
to our Director and Plant Manager, while also assisting across HR, logistics, scheduling, data entry, and customer service.
Position Summary
The Administrative Assistant will act as a central hub for operations, supporting multiple areas of the business:
Executive Assistant support
for the Director and Plant Manager
HR support
, including employee files, hiring/firing administration, and disciplinary action documentation
Logistics coordination
, including scheduling and managing a team of ~5 Delivery Drivers, as well as liaising with third-party logistics providers companywide
Customer service support
, particularly during the holiday season, fielding and funneling high volumes of catering inquiries
Administrative tasks
, including invoicing, expense tracking, maintenance follow-up, records keeping, scheduling, and event coordination
Key Responsibilities
Provide
administrative and executive assistant support
: managing calendars, email correspondence, meeting scheduling, minute-taking, filing, and data entry
Manage a wide range of
records and reports
, including invoices, expenses, maintenance logs, and employee files
Coordinate and supervise
delivery drivers
and logistics, ensuring efficient scheduling, routing, and communication across the business
Act as a
first point of contact
for high-volume catering inquiries, particularly during the holidays, funneling requests and ensuring customer needs are responded to quickly
Provide
broad HR support
, including orientation, employee records management, health & safety initiatives, and supporting disciplinary documentation
Support companywide activities such as staff events, meetings, and special projects
Act as a liaison between the commissary kitchen, retail stores, warehouse, and external vendors to ensure smooth communication and operations
Ensure all administrative functions and systems are maintained to support operational excellence
Additional duties as required to support commissary and companywide operations
Skillset Requirements
3+ years' experience
in an Administrative Assistant, Office Manager, or Executive Assistant role (experience in grocery retail, food service, or production environments is an asset)
Strong organizational and multitasking skills, able to manage competing priorities in a high-volume environment
Exceptional communication skills (written and verbal), with a professional and customer-service-focused approach
Experience in
HR administration
(hiring, onboarding, records management, disciplinary documentation) preferred
Ability to coordinate and oversee
drivers and logistics operations
Tech-savvy: proficient in MS Office Suite, with experience in ERP or other business systems an asset
Self-starter with a "can-do" attitude, resourceful and adaptable to changing business needs
Highly detail-oriented, with strong follow-up skills and the ability to anticipate needs
Comfortable supporting occasional evenings, weekends, and overtime during busy holiday seasons
Post-secondary education in Business, Administration, HR, or a related field is an asset
Perks
If this sounds like the role for you, we offer some pretty cool perks!
Company-paid benefits
Weekly pay
Awesome discount on everything we sell
Regular day shifts (Monday-Friday), with flexibility during peak seasons
Dynamic and supportive workplace culture that promotes collaboration, training, development, diversity & inclusion, and recognition
Equity Statement
At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.
The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.
Job Types: Full-time, Permanent
Work Location: In person
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