Job Description

Quoting & Billing

ob Title:

Administrative & Operations Assistant

Company:

Forbes IT Solutions Ltd.

Reports To:

CEO/CIO

Location:

North Vancouver, BC

About Forbes IT Solutions

Forbes IT Solutions is a fast-growing Managed IT Service Provider specializing in dental and healthcare technology across Canada. We handle everything from IT infrastructure, data security, and cloud backup to national-level managed service contracts. Our team values precision, reliability, and strong communication and we're looking for someone who can help us keep things running smoothly behind the scenes.

Position Overview

We're looking for a highly organized and detail-oriented

Administrative & Operations Assistant

to support the CIO and the Forbes IT team in day-to-day operations. This role involves a mix of administrative coordination, client communication, scheduling, invoicing, and marketing support. You'll act as a key connector between clients, technicians, and vendors ensuring every job runs efficiently from quote to completion.

Key Responsibilities

Create and manage client quotes and estimates based on project scopes. Generate invoices, send them to clients, and follow up for payment collection.

Scheduling & Coordination

Schedule site visits, service calls, and installations for technicians. Contact clinics and coordinate visit times that work with their operations. Ensure all scheduled jobs have the required inventory, hardware, or parts available.

Project & Operations Support

Assist the CIO with ongoing projects, internal tasks, and documentation. Communicate with inventory team, track shipments, and confirm product availability with the inventory team.

Marketing & Growth Support

Help prepare and send out marketing emails, newsletters, and social posts. Support Forbes IT's online presence through light social media activity. Assist with outreach and introductions to potential new clients.

Qualifications

2+ years of administrative or coordination experience (preferably in IT, healthcare, or service industries). Strong communication and organizational skills. Proficiency in Microsoft 365, Excel, and general office software. Comfortable learning CRM and quoting systems (experience with QuickBooks or similar is a plus). Ability to multitask and work independently in a fast-paced environment. Professional, friendly, and confident when speaking with clients and vendors.

Why Join Forbes IT

Work directly with the leadership team in a growing national company. Exposure to both technical and business operations in the IT industry. Competitive pay with performance-based growth opportunities. Flexible and collaborative work culture.
Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking
Ability to commute/relocate:

North Vancouver, BC V7P 3S1: reliably commute or plan to relocate before starting work (required)
Application question(s):

As part of our hiring process, are you comfortable with us conducting a background check? If needed, would you be able to provide references from previous employers? Are you on work visa? Are you comfortable multitasking, or do you find it stressful when several requests come in quickly?
Experience:

Administrative: 2 years (required)
Language:

English (required)
Work Location: In person