Job Description

Position Summary:

The Administrative Assistant plays a key role in supporting the efficient operation of the Cowichan Valley Basket Society. This position provides administrative and clerical support to management, staff, and volunteers, ensuring that office operations, guest services, and communications run smoothly. The Administrative Assistant helps maintain accurate records, manages correspondence, and assists with donor relations and community engagement efforts.

Key Responsibilities:

Provide general administrative and clerical support to the Executive Director and team. Answer phones, greet visitors, and respond to public inquiries in a professional and compassionate manner. Maintain organized filing systems and ensure accurate data entry for donor records. Support donor relations by preparing thank-you letters, donation receipts, and reconciling reports. Prepare correspondence, reports, forms, and other documents. Assist with scheduling food hamper appointments. Manage office supplies. Assist with the preparation of newsletters, mailings, and event materials. Maintain confidentiality and uphold the mission and values of the food bank.

Qualifications:

High school diploma or equivalent required; post-secondary education in office administration, business, or related field preferred. 1-2 years of administrative experience, preferably in a nonprofit or community service environment. Administrative experience, preferably in a nonprofit or community service organization. Strong computer skills (Microsoft Office Suite, QuickBooks, data management systems). Excellent communication, interpersonal, and organizational skills. Ability to manage multiple priorities with attention to detail and accuracy. Professional, friendly, and empathetic attitude when interacting with clients and volunteers. Experience working in a nonprofit a asset.

Work Environment:

Primarily office-based with frequent interaction with guests, volunteers, donors and community partners. Occasional lifting of light items (e.g., office supplies, documents). May assist during community events or special food drives.
Job Types: Part-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 15 - 20 per week

Work Location: In person