Job Description

About us:
At Noftall Family Dentistry, we have been proudly serving the New Glasgow community in Nova Scotia for over 20 years. Located at 54 Abercrombie Road, our clinic has grown into a trusted destination for families seeking high-quality, comprehensive dental care. Our philosophy is simple: caring for your dental health with professionalism, warmth, and integrity. Whether you are a longtime patient or visiting us for the first time, you'll find a welcoming environment where your comfort and well-being are top priorities.
Our team is made up of highly skilled professionals who are passionate about oral health. Led by Dr. Shawn Noftall and Dr. Christa Noftall, supported by a dedicated group of hygienists, dental assistants, and administrative staff, we combine modern dental methods with compassionate care. From routine cleanings and fillings to more advanced procedures like implant restoration, root canals, and veneers & crowns - we strive to deliver the right treatment, in the right way, suited to every age and every need.
We believe that strong patient relationships are fundamental to great dentistry. That's why we emphasize clear communication, patient education, and creating a comfortable experience for all who walk through our doors. Our goal is not just to treat dental issues, but to foster long-term oral health and confidence in smiles. If you ever have questions about your treatment options, dental care routine, or need help making an appointment, our friendly staff is always here to assist.
Schedule:
Monday - Friday: 8:00 AM - 5:00 PM
Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Skills Required