The Administrative Coordinator is responsible for all administrative tasks pertaining to the branch.
Tasks and Responsibilities
Answer incoming calls and set appointments with customers as required
Outbound calls from incoming leads
Review and enter orders and completed jobs in BF Retail.
Update BF Retail with all deposit and payment related data.
Track accounts receivable and conduct collections activities.
Schedule installations and service calls with the customers.
Weekly ordering of materials
Invoicing for Commercial Accounts
Greet and provide assistance to customers in our show room
Prepare financial and operational reports from BF Retail for manager as required.
Social Media updates and reports
Handle routine correspondence.
Attend and participate in regular branch meetings.
Other responsibilities as required
Abide by all Bath Fitter policies and procedures.
Adhere to all Bath Fitter safety policies and procedures.
Realize the Administrative Coordinator's role as the personal representative of Bath Fitter while on the job and act accordingly.
Job Requirements
Education and/or Experience - High school diploma or general education degree (GED); and six to twelve months' related experience and/or training; or equivalent combination of education and experience.
Language Skills - Ability to read and comprehend instructions, short correspondence and memos.
Ability to write correspondence.
Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure.
Reasoning Ability - Ability to apply common sense understanding to carry out detailed written,
Illustrated or oral instructions.
Computer Skills - Knowledge of computer workstations and peripheral equipment; knowledge of
Database, spreadsheet and word processing software.
Communication Skills - Be able to effectively communicate orally and in writing.
Demonstrated Skills
Problem Solving - Identifies and resolves problem in a timely manner.
Oral Communication - Speaks clearly and persuasively; participates in meetings.
Written Communication - Writes clearly; able to read and interpret written information.
Teamwork - Contributes to building positive team spirit.
Diversity - Promotes a harassment-free environment.
Ethics - Treats people with integrity and ethically.
Organizational Support - Supports organization's goals, values and code of ethics.
Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely and appropriate decisions.
Planning/Organizing - Prioritizes work activities; uses time efficiently.
Professionalism - Focuses on solving conflict, not blaming; treats others with respect and consideration; accepts responsibility for own actions.
Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Looks for ways to improve and promote quality.
Quantity - Meets productivity standards; completes work in timely manner.
Safety and Security - Observes safety and security procedures; reports unsafe conditions; uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time
Job Types: Full-time, Part-time
Pay: $19.25 per hour
Expected hours: 22.5 - 30 per week
Work Location: In person
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