Job Description

HME Medical Distribution Ltd. (www.hmebc.com) is a leading industry supplier of hospital and home care medical equipment alongside assistive devices such as wheelchairs, power chairs, and other mobility aids. We are honored to be a 2025 winner of the Canada's Most Admired(TM) Corporate Cultures Award! This recognition highlights our relentless pursuit of excellence and our commitment to creating a workplace where everyone can succeed.

We are currently seeking a talented and experienced individual to join our growing team as an

Admin Assistant for the Sales and Fulfillment Group

at our Nanaimo location.

HME is a fast-growing company, with over 140 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, North Vancouver, Sechelt, Kamloops, and Abbotsford.

We are looking for a motivated, task-oriented individual who can work independently with minimal supervision. Compensation includes a competitive salary, and we provide a friendly team-orientated environment.

Hours for this role are

full-time

Monday to Friday 8:30 am to 5:00 pm. However, working hours may vary according to business needs and employees may be required to work additional hours on evenings and weekends from time to time. No remote work is available. HME offers a competitive wage along with a full benefits package inclusive of extended medical benefits.

What you will do for HME:

Assist Clients and Sales Team Members with Corporate Quotations, including product/pricing research, quotation preparation, and follow-up. Track Corporate Quotations, including phone calls to manufacturers and purchasers. Processing of quotations to orders upon approval. Support Operations Managers with general administrative support. Respond to information requests, preparing the necessary documentation, ensuring follow-up actions. Working with Healthcare professionals (Nursing staff, Occupational and Physio Therapists, etc.) to coordinate the delivery and installation of medical equipment. Providing information on the appropriate medical equipment and services for client needs. Using the custom CRM system (Zuper and Windward), preparing quotations and executing work orders to ensure our clients get the highest level of service in a timely manner. Coordinating the back-office staff (timing of deliveries, route lists, etc). Handling and coordinating the high volume of email, mail, and faxes. Handling calls to manufacturers to research parts and following up with pending purchase orders as required. Taking Service Call requests Bookings, payments, and field service requests. Providing repair quotes. Assisting with any sales events as required. Arranging trials and paperwork and following up on overdue trials May require minor lifting of inventory up to 40 lbs Other Administrative Tasks not specifically listed may be required within the scope of this position.

What you offer:

Organized, Task-Oriented. Ability to learn and work independently as well as within a team. Comfortable with computers - Microsoft Office Suite. Must have a friendly, positive attitude and possess the ability to have fun while working in a fast-paced environment. Moderate lifting capabilities.

What can you expect from us?

Competitive salary range of

$52,000

to

$56,000

per year Paid Time-off including Vacation, sick days, and Statutory holidays. Extended Health and dental insurance Employee and Family Assistance Program (EFAP) through the Health Benefit Insurance Group RRSP matching plan Company bonus plans including Profit sharing Program and High-Performance Bonus Pool Employee's Friends and Family discount programs Employee Referral Bonus Program Tenure recognition through our Milestone Program
HME is an equal opportunity employer. This position is a rewarding career with opportunity for advancement within our growing company. Please forward your resume and cover letter to the email address above if you feel you possess the required skills and attributes.

Please note only candidates chosen for interview will be contacted.

Job Types: Full-time, Permanent

Pay: $52,000.00-$56,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Profit sharing RRSP match Store discount Vision care
Application question(s):

Are you legally entitled to work in Canada? Yes/No Do you have a valid full BC driver's license?
Work Location: In person