Job Description

About Relationship Therapy Centre

Relationship Therapy Centre (RTC) is a leading psychotherapy practice in Mississauga, committed to providing compassionate, anti-oppressive, culturally informed care in a supportive, professional environment. Our mission is to nurture authenticity, connection and professional excellence -- for our clients and the team that supports them!

Job Summary

We are currently seeking an

Administrative Assistant

to join our growing admin team. This role is ideal for someone who is highly organized, detail-oriented, professional, passionate about mental health and offers a warm and grounded presence that helps create a welcoming environment for both clients and therapists.

The Administrative Assistant plays a vital role in supporting the day-to-day operations of the Centre, marketing efforts, and ensuring a seamless experience for clients and staff. Reporting to the Clinic Manager this position handles front-desk operations, client communications, scheduling, and both marketing and administrative tasks that uphold the Centre's standards of excellence in being a mental health service.

This is a

part-time, predominantly onsite role

at our Mississauga location.

Key Responsibilities

Client and Administrative Support

Provide professional, compassionate service to clients and visitors at the front desk. Manage client communications via phone, email and in person with empathy and accuracy. Schedule and confirm appointments, ensuring seamless coordination between therapists and clients. Maintain organized systems for client files, office supplies, and administrative documentation.

Operational and Financial Organization

Assist in tracking and organizing clinic documentation and expenses. Help ensure documentation and filing systems are complete, consistent, and audit-ready.

Content and Resource Development

Assist in creating, formatting, and posting blogs and psychoeducational resources for the Centre's website and community. Collaborate with management team to brainstorm and organize educational content and outreach efforts. Maintain an organized library of psychoeducational resources and ensure accessibility for the therapy team.

Team and Clinic Support

Communicate effectively with therapists and administrative staff to ensure operational consistency. Participate in administrative meetings and contribute to workflow improvements. Maintain professionalism and confidentiality in all communications. Support the management team with ad hoc administrative or creative projects. Manage intake and client communications Schedule and confirm appointments, ensuring seamless coordination between therapists and clients. Maintain organized systems for client files, office supplies, and administrative documentation. Support the intake process and assist with therapist scheduling as needed.

Skills & Attributes of Our Ideal Candidate

Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure Strong communication skills: ability to communicate warmly and professionally with clients where there is a demonstration of patience and compassion. Creative: skills and an eye for clear, engaging presentation Confidence to share ideas and constructive criticism to help us grow together Ability to multi-task with several projects and to-do's. The ideal candidate will strive under pressure where they are able to meet deadlines and honour their commitments. Tech savvy (we are mostly paper-less and everything is online). This means there is proficiency in using programs including but not limited to: Microsoft 365 (Outlook, Word, Excel, Sharepoint, OneDrive) Adobe, Canva, Dropbox etc. Comfortable working with sensitive financial and client information. An interest in psychotherapy, wellness, or education is a plus!

Qualifications

Minimum 1 year of administrative or client service experience, ideally in a healthcare, mental health, or professional services setting. Experience with

JaneApp

or similar practice management software is an asset. Comfort with content creation, writing, or editing (for blog or resource development) is an asset.

Why Join Relationship Therapy Centre

At RTC, you'll join a values-driven, growth-oriented team that combines structure with humanity. We believe that meaningful work happens when people feel supported, respected, and inspired.

We are deeply committed to:

Professional Growth:

Opportunities for training, mentorship, and skill development.

Connection and Team Culture:

A collaborative environment where compassion, curiosity, and humour thrive.

Purpose and Impact:

Contribute to work that enhances emotional health and community well-being.

Workplace Enjoyment:

Regular team gatherings and social events that foster belonging.
Job Type: Part-time

Pay: $17.80-$22.00 per hour

Benefits:

Casual dress Company events On-site parking Work from home
Application question(s):

Do you understand this role requires you to work in person in Mississauga? Have you studied psychology/social work or a related field?
Education:

Bachelor's Degree (required)
Language:

English (required)
Work Location: Hybrid remote in Mississauga, ON L4Z 3G1