Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Transportation company

Tasks

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Coordinate the flow of information within the team Direct and control daily operations Evaluate daily operations Open and distribute mail and other materials Plan and organize daily operations Record and prepare minutes of meetings, seminars and conferences Determine and establish office procedures and routines Schedule and confirm appointments Manage contracts Answer telephone and relay telephone calls and messages Answer electronic enquiries Oversee development of communication strategies Compile data, statistics and other information Oversee the preparation of reports Respond to employee questions and complaints Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Perform data entry Provide customer service Work with the marketing department to understand and communicate marketing messages to the field Maintain and manage digital database Perform basic bookkeeping tasks Consult with clients after sale to provide ongoing support Conduct performance reviews

Computer and technology knowledge

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MS Excel MS Outlook MS PowerPoint MS Windows MS Word Social Media MS Access MS Office Google Drive Electronic mail

Area of specialization

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Correspondence Reports and records Invoices Payroll services

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Repetitive tasks Work with minimal supervision

Personal suitability

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Ability to multitask Excellent oral communication Excellent written communication Flexibility Judgement Organized Team player Accurate Client focus Reliability Time management Adaptability Accountability Dependability Due diligence Quick learner

Support for persons with disabilities

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Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

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Does not require Canadian work experience

Support for youths

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Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

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* Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers