Job Description

Triple Tech is a Multi-trade company! We offer services and installs in Heating, Cooling, Commercial Refrigeration, Venting, Plumbing and Electrical.

We are looking for a friendly and outgoing member to add to our growing Administrative team!

Permanent Full-time. Monday-Friday 7:30am-4pm.

Administrative Assistant

Duties will include (not limited to):

-Professionally handling incoming phone calls, service inquiries and and assist with walk-in customer service.

-Receiving payments via cash, cheque, Visa, Mastercard, Debit, Email money transfer and direct payments. Posting payments in Quickbooks

-All aspects of administration/customer service: starting work orders, adding parts & hours to work orders. Attaching picture files and notes into electronic system (FieldEdge), Sending invoices & quotes to customers and following up on payments. Work closely with the Division Managers to schedule jobs.

-Help cover for other admin staff when they are away from the office.

-Help match packing slips to supplier invoices and post in Quickbooks

-Filing, scanning, faxing & photocopying

The ideal candidate:

-Will have a post-secondary diploma or degree in Business Administration and least 3-5 years experience in an Administrative Assistant/Customer Service role.
-Must be experienced in using Microsoft Office products (Word, Excel, Access & Outlook)
-Experience working in Quickbooks Desktop and accounting knowledge is an asset.
-Experience with a cloud based electronic scheduling system is an asset (We use FieldEdge)
-Must be able to work well with others and independently. We have a dynamic office environment and work load changes day to day depending on the needs of the customers/season.
-Can prioritize their workload and be able to get back on task after being interrupted.
-Will need to be a quick learner and willing to learn.
-We have dogs that come into the office, so applicant must be able to work in an environment with dogs.
-We are a nut sensitive environment. Nuts or nut products can not be brought into the office.
-This position involves sitting for extended periods of time. Some walking, standing, crouching, sweeping, mopping and lifting up to 20lbs.
-Must have own transportation to and from the office.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking RRSP match
Education:

DCS / DEC (preferred)
Experience:

Customer Service: 2 years (required) Administrative assistant: 2 years (required)
Language:

English (required)
Work Location: In person