Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you?re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are? here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It?s our employee promise. Our hybrid work model preserves the balance between working from home and enjoying meaningful in-person interaction. The needs for every role are different but on average, you will be together with your colleagues at least once per week, with our leadership team in office three to four days weekly to be present for their teams. Read on to see how you can shape the future, win as a team, and grow with us. About the role We?re looking for an Administrative Assistant to join our growing Marine Claims team!

What you?ll do here: The successful candidate will be responsible for processing claims transactions; entering data into the Claims Platform and Guidewire, maintaining filing systems; and providing administrative support to the claims team. Key Accountabilities Note: This section is not intended to be an exhaustive list of duties and responsibilities ? other duties and responsibilities may be assigned. 1. Claims Support Opens and assigns new claims files. Answers and returns phone calls and e-mail inquiries. Enters claims information into the Platform and Guidewire Maintains up to date electronic notes. Processes Salvage cheques and invoices. Resolves routine administrative problems. 2. Customer Experience Ensures all inquiries are effectively dealt with in a timely manner. Ensures a high level of customer service is achieved and maintained. 3. Stakeholder Relationships Develops and maintains positive working relationships with claimants, insureds, brokers, and service providers.
What you bring to the table:

• At least 1 year of experience
• Knowledge of Microsoft Office suite
• [Bilingual (French and English)]

What we offer Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We?ll work with you to meet your needs. Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada. If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.